Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vanessa Alvarez

Hanover Park,IL

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Service and Engagement Member

Target
11.2022 - 09.2024

- Assisted guests to ensure they had the best shopping experience possible.

- Addressed and resolved customer concerns and issues.

- Lead a team to be faster and more efficient came up with strategies to better our times.

-Worked flexible schedule and extra shifts to meet business needs.

-Customer Assistance: Providing assistance to customers by answering questions, offering product recommendations, and helping them locate items.

- Returns and Exchanges: Handling returns, exchanges, and refunds following company policies and procedures.

-Team Collaboration:Working effectively with other members of the team to achieve store goals and provide a positive customer experience.

Training and Development**: Participating in training sessions to enhance product knowledge, customer service skills, and operational procedures.

Cashier

Chick-fil-A
10.2021 - 10.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a high level of customer satisfaction by swiftly attending to their needs.

Receiver

Ingram Micro
07.2022 - 08.2022
  • Kept work areas clean, safe, and organized.
  • Maintained a clean and organized receiving area, enhancing workflow and productivity.
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Managed inventory levels effectively through accurate data entry and record-keeping practices.
  • Reduced errors in received shipments by conducting thorough inspections and ensuring accurate documentation.

Education

Bartlett High School
Bartlett, IL
05.2022

Skills

  • Customer Needs Assessments
  • Customer Engagement
  • Business Correspondence
  • Customer Satisfaction

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Service and Engagement Member

Target
11.2022 - 09.2024

Receiver

Ingram Micro
07.2022 - 08.2022

Cashier

Chick-fil-A
10.2021 - 10.2022

Bartlett High School
Vanessa Alvarez