Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanessa Amador

San Antonio,TX

Summary

Compassionate Health Care Aide with a proven track record at Med Team, excelling in patient care and relationship building. Skilled in vital signs monitoring and HIPAA compliance, I effectively reduced patient anxiety through active listening and communication, ensuring a safe and supportive environment for all patients.

Overview

4
4
years of professional experience

Work History

Health Care Aide

Med Team
05.2024 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Reduced patient anxiety through effective communication and active listening skills.
  • Assisted with patient transfer and ambulation.
  • Administered medication as prescribed by healthcare professionals, ensuring adherence to schedules and dosages.

Health Care Aide

Legacy Home Health
01.2025 - 08.2025
  • Assisted with daily living activities, promoting patient independence and overall wellbeing.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.

Customer Service Representative

Harland Clarke
01.2022 - 05.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Education

Cosmetology

Vogue Cosmetlogy
San Antonio, TX
08-2024

Skills

  • Compassionate
  • Reliable team player
  • Patient care
  • Patient relationship building
  • Vital signs monitoring
  • Documenting behaviors
  • Medical records management
  • Medical terminology
  • HIPAA compliance

Timeline

Health Care Aide

Legacy Home Health
01.2025 - 08.2025

Health Care Aide

Med Team
05.2024 - Current

Customer Service Representative

Harland Clarke
01.2022 - 05.2024

Cosmetology

Vogue Cosmetlogy

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Vanessa Amador