Vanessa Andino
Naugatuck,CT
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
14
14
years of professional experience
Work History
Medical Assistant
Livwell Pain Management
Waterbury, CT
07.2023 - Current
- Documented notes during patient visits.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Assisted back office patient processes to reduce office wait times.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Organized patient charts before each day's clinic sessions began.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Handled general office duties to support administrative staff during peak hours.
- Prepared treatment rooms for patient examinations.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Supported administrative staff by processing payments.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Administered medications under physician's supervision.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Positioned patients properly during examination or treatment for comfort and safety.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Educated patients about medications, procedures and physician's instructions.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Filed insurance claims forms in accordance with applicable regulations.
- Processed orders for medical supplies and lab equipment.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed inventory and supplies to ensure materials were available when needed.
PCA
Castle Group Home Care
Sandy Hook, CT
09.2021 - 07.2023
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
- Accompanied clients to doctor's appointments and outings when necessary.
- Maintained accurate records of client care services provided on a daily basis.
- Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
- Collaborated with family members and other healthcare professionals to develop individualized care plans for each patient's needs.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
- Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
- Provided emotional support to patients and families during difficult times.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Administered medications orally or topically as directed by physician orders.
- Turned and repositioned bedridden patients to prevent bedsores.
- Recorded patient conditions and vital signs before and after medical operations.
- Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Performed vital signs monitoring including blood pressure, temperature, pulse rate and respiration rate.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Responded to bell or light signal calls to assist patients with needs.
- Assisted with patient admissions, discharges and transfers.
- Reminded patients to take prescribed medications or nutritional supplements.
- Prepared meals according to dietary guidelines set forth by the physician or dietitian.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Educated families about proper nutrition for their loved ones in order to maintain good health.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Administered medications and educated patients and families on correct at-home administration.
- Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
- Completed day-to-day duties accurately and efficiently.
PCA
Almost Family
Bridgeport, CT
09.2016 - 10.2017
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
- Accompanied clients to doctor's appointments and outings when necessary.
- Gave reminders about hygiene practices like brushing teeth or combing hair.
- Maintained accurate records of client care services provided on a daily basis.
- Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
- Collaborated with family members and other healthcare professionals to develop individualized care plans for each patient's needs.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Restocked unit frequently with necessary medical supplies.
- Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
- Provided emotional support to patients and families during difficult times.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Turned and repositioned bedridden patients to prevent bedsores.
- Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Performed vital signs monitoring including blood pressure, temperature, pulse rate and respiration rate.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Answered patient call signals and signal lights to determine patients' needs.
- Prepared meals according to dietary guidelines set forth by the physician or dietitian.
US Navy
Military
San Diego, CA
03.2011 - 08.2015
- Ensured that all work was completed in accordance with established quality standards.
- Performed routine maintenance on ship's auxiliary machinery.
- Assisted in the operation and maintenance of ship's fresh water and seawater systems.
- Participated in regular meetings with supervisors and other personnel to discuss progress and potential improvements on current projects.
- Monitored feed and speed of machines during machining processes.
- Inspected and repaired valve systems, including control, relief, and check valves.
- Designed detailed preventive maintenance schedules to enhance tool performance.
- Troubleshooted malfunctions in hydraulic systems and performed repairs as needed.
- Set up machine parameters for optimal performance while adhering to safety regulations.
- Maintained detailed logs of maintenance actions and machinery performance.
- Designed fixtures, tooling or experimental parts to meet special engineering needs.
- Coordinated with engineering teams for complex machinery overhauls and repairs.
- Calculated dimensions or tolerances using micrometers or vernier calipers.
- Read and understood manuals, schematics, charts and diagrams.
- Conducted daily checks and maintenance on propulsion and auxiliary boilers.
- Performed emergency repairs to restore essential machinery functions during operations.
- Analyzed data from test runs and made adjustments accordingly.
- Calibrated instruments such as flow meters, pressure gauges, thermometers and calibrators.
- Performed maintenance on pumps, valves, air compressors and other mechanical equipment.
- Maintained a clean and safe work environment by adhering to safety protocols.
- Explained medical terminology in non-complex terms o patients.
- Cleaned medical tools regularly to comply with sanitary guidelines.
- Observed, recorded and reported patients' condition or injury and treatment provided.
- Assessed patient's condition before administering any injections or treatments.
- Determined extent of injuries and illnesses to establish treatment priorities.
- Monitored vital signs of patients regularly throughout shift hours.
- Instructed personnel on proper use of protective gear related to hazardous materials handling.
- Educated individuals on health maintenance and disease prevention topics.
- Instructed sailors and marines in first aid, self-aid and personal hygiene procedures.
- Calmed patients by carefully explaining each step and remaining composed.
- Administered medications, vaccinations, and intravenous fluids according to physician instructions.
- Performed preliminary exams to determine diagnosis and provide medical treatment.
- Facilitated communication between patients, family members, and healthcare professionals.
- Organized patient charts, updated information into electronic health records system.
- Performed basic laboratory tests, including urinalysis, hematocrits, and glucose levels.
- Collaborated with physicians and other healthcare professionals when developing treatment plans for patients.
- Scheduled patient follow up-appointments to monitor injuries or illnesses.
- Assisted in delivering medical care to patients and documenting their progress in medical records.
- Maintained inventory of supplies and equipment used in patient care activities.
- Ensured that all safety protocols were followed during medical treatments or procedures.
- Administered first aid treatment or life support in prehospital settings.
- Interviewed patients to obtain medical history and details on current issues.
- Provided assistance with minor medical procedures, such as wound cleaning and dressing changes.
- Administered medications and immunizations.
Education
High School Diploma -
Bassick High School
Bridgeport, CT06-2010
Associate of Science - Nursing
Housatonic Community College
Bridgeport, CTSkills
- Patient-focused care
- Clinical and administrative support
- Trustworthy companion
- Medical office administration
- Patient management
- Direct patient care
- Medical terminology knowledge
- Professional bedside manner
- Procedure assistance
- Patient scheduling
- Team management and supervision
- Adaptable
- Patient relations
- Patient triage
- Reliable team player
Timeline
Medical Assistant
Livwell Pain Management
07.2023 - Current
PCA
Castle Group Home Care
09.2021 - 07.2023
PCA
Almost Family
09.2016 - 10.2017
US Navy
Military
03.2011 - 08.2015
High School Diploma -
Bassick High School
Associate of Science - Nursing
Housatonic Community College
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