Vanessa Aranda
406 Quince Street, Windsor
Summary
Dedicated professional with extensive experience in compassionate patient care in IHSS, providing round-the-clock support for individuals with often complex medical needs. Skilled in deescalating agitation and putting patient peace and integrity first, I excel in enhancing patient comfort and safety while managing critical situations with skill and grace. Proven ability to foster trust and satisfaction with my Patients, and a positive synergistic environment with my Patients and fellow care team.
Overview
2026
2026
years of professional experience
Work History
In Home Healthcare Worker
IHSS Santa Cruz and Sonoma Counties
Kenwood, CA
2005 - Current
- In addition to creating a peaceful, joyful and sanitary environment. Provided 20 Years of often round-the-clock care for Quadriplegic patient w/Cerebral Palsy/Polymicrogyria/Epilepsy/PIKA.
- Duties daily included lifting 25-55lbs., physical transferring with caution, 1:1 feeding, daily hands-on Physical Therapy, bathing/cleaning, wound care, medical treatments.
- Driving to/from to attend medical and personal appointments with Patient, including hospitals and Medical Therapy Units.
- Facilitated Physical and emotional transfers to a number of different equipment, change of routine.
- Daily incontinence-care, on schedule, on-time medication management and coordination of ordering regularly needed medical supplies.
- Intuitively met patients needs and anticipated and prepared for potential seizures and other medical emergencies.
- Communicated with dozens of Professionals in order to meet my clients many Medical and social needs. NBRC, Hospitals, PhDs, Pharmacies, Labs, Medical Suppliers, Prosthetics and Ortho., Dentists to basic grocers.
- Also provided end-of-life hospice care for 3 other elderly patient-clients suffering from dementia. Played memory games and constructed routines providing security.
- Anticipated and prepared for all potential challenges and obstacles and outcomes on a daily basis.
- Maintained a system of security and successfully prevented any and all accidents or potentially negligent incidents.
- Trained other Caregivers in all areas and created systems to ensure Safety and Excellent care and accountability within the Caregivers Team.
- Avoided bed sores by regularly changing Patient physical positions.
- Provided a calm, intuitive ear to Patients whenever needed.
- Deescalated countless stressful situations with patience and grace.
- Communicated with Family to ensure their trust in our honesty, integrity and loyalty to their Family Member.
Customer Service Manager
Z-Health/ Average to Elite
Bay Area, CA
12.2005 - 2007
- Remotely managed customer support initiatives, enhancing 1:1 quality of nutrition education.
- Implemented effective customer heath feedback mechanisms.
- Managed conflict resolution processes, ensuring timely and effective solutions for health related customer complaints.
- Reduced customer complaints, proactively addressing all issues with respect.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
Realtor/ Transaction Coordinator
Prudential CA Realty
Sonoma County
08.2002 - 2005
- Assisted Broker editing of legal documents for all Realtors in order to meet state and federal legal requirements.
- Proof-read and all Real Estate Sales Transactions to avoid any errors or legal liabilities.
- Communicated with clients, Realtors, Brokers and Escrow to meet legal deadlines and insure proper documentation completion.
Education
High School Diploma -
Mills High School
Millbrae, CAPrecision Nutrition Certification - Nutrition Sciences
Skyline College
San Bruno, CASkills
- Compassionate Patient Care
- One to One intuitive and dedicated medical care
- Ability to lift and physically transfer physically disabled persons utilizing proper mobility equipment
- Basic life support
- Vital signs monitoring
- HIPAA compliance and respect for patient privacy and personal boundaries
- Effective communication
- Dedicated, Respectful and Reliable
- Able to Deescalate Conflict and Patient Frustrations
- Medical equipment operations, Wheelchairs, Standers, Cherry Lift Systems, SafeBeds, Riftons, Walkers, transfer boards, Standard GTubes, Etc
- Experience and Understanding for those with Dementia, CTE and other memory disorder diseases and conditions
- Fluent in all things related to Cerebral Palsy and Hemi/Peri/Quadriplegia
Volunteer Service
I am a devoted Volunteer with Redwood Empire Food Bank. We pass out fresh, healthy food for all those in need across Sonoma County.
Timeline
Customer Service Manager
Z-Health/ Average to Elite
12.2005 - 2007
Realtor/ Transaction Coordinator
Prudential CA Realty
08.2002 - 2005
In Home Healthcare Worker
IHSS Santa Cruz and Sonoma Counties
2005 - Current
High School Diploma -
Mills High School
Precision Nutrition Certification - Nutrition Sciences
Skyline College