Vanessa Argueta
Lathrop,CA
Summary
Experienced in delivering exceptional customer service and effective communication. Strong skill set in organization and scheduling, along with proficiency in various administrative duties. Keen problem-solving ability and capacity to multitask. Adept at collaborating with teams to achieve shared goals. Knowledge of industry-specific practices allows for navigating complex challenges with ease. Leadership and supervision skills enable guiding and motivating others towards success.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Waitress/ Hostess
San Francisco Restaurant
10.2015 - Current
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Office Manager
Grace Dental Of Tracy
11.2022 - 08.2024
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
- Provided ongoing training and mentorship to front office staff members, enhancing their skills and knowledge base for improved performance in their roles.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
Dental Assistant/X-ray Technician
Bright Now Dental
07.2019 - 03.2021
- Preparing patients and treatment rooms for dental procedures
- Helping to educate patients on appropriate oral hygiene strategies
- Improving oral health, solving dental challenges and bettering smiles every day
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Dental Assistant/X-Ray Technician
Western Dental
03.2017 - 10.2018
- Perform pre-approved intra-oral dental and maxillofacial radiographic examinations on patients
- This includes acquiring intra-oral images, acquiring panoramic images and evaluating the technical quality of images
- Also, assistants perform a variety of patient care, office, and laboratory duties, and often work chair-side as dentists examine and treat patients
Dental Assistant
Dr. Dale M. Jeong DMD
08.2012 - 05.2014
- Responsibilities including, taking x-rays, chaired assisting, composite restorations, taking impressions, coronal polish, setup and assist in root canals, deep cleanings, sterilization, stocking, and helping with the front office when necessary
Dental Assistant (Externship 180 hours)
Dr. Dale M. Jeong DMD
04.2012 - 07.2012
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Waitress/ Hostess
Elios Family Restaurant
07.2009 - 10.2009
- Responsibilities included processing cash and credit card transactions, greeting and seating guests, processing customer request, maintaining cleanliness standards and offering a high level of customer satisfaction
Housekeeping Associate
Analilian Housekeeping
03.2006 - 11.2008
- Responsibilities included meeting and exceeding clients' expectations, sanitizing toys and high traffic areas, completing clients' requests, using non-chemical cleaning agents, laundering clothing and maintaining the front facade of the clients' home
Education
Dental Assisting Certificate -
Carrington College
San Leandro, CA04.2012
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Team leadership
- Goals and performance
- Phone and email etiquette
- Dental terminology
- Appointment scheduling
- Incoming call reception
- Insurance verification
- Insurance billing
- Patient scheduling
- Front office management
- Active learning
- Office administration
- HIPAA compliance
- Office management
- Organizational skills
- Equipment sterilization
- Digital X-ray proficiency
- Treatment room setup
- Professionalism and etiquette
Certification
- Coronal Polish Certificate
- X-Ray License
- CPR Certificate
Related Experience
Dr. Dale M. Jeong DMD, Dental Assistant (Externship 180 hours), 04/12 - 07/12
Languages
Spanish
Native or Bilingual
Timeline
Office Manager
Grace Dental Of Tracy
11.2022 - 08.2024
Dental Assistant/X-ray Technician
Bright Now Dental
07.2019 - 03.2021
Dental Assistant/X-Ray Technician
Western Dental
03.2017 - 10.2018
Waitress/ Hostess
San Francisco Restaurant
10.2015 - Current
Dental Assistant
Dr. Dale M. Jeong DMD
08.2012 - 05.2014
Dental Assistant (Externship 180 hours)
Dr. Dale M. Jeong DMD
04.2012 - 07.2012
Waitress/ Hostess
Elios Family Restaurant
07.2009 - 10.2009
Housekeeping Associate
Analilian Housekeeping
03.2006 - 11.2008
Dental Assisting Certificate -
Carrington College
Similar Profiles
Michael MartinezMichael Martinez
Doctor En Medicina at Hospital Primario Francisco Matamoros De San Francisco Libre NicaraguaDoctor En Medicina at Hospital Primario Francisco Matamoros De San Francisco Libre Nicaragua
Jumar JominezJumar Jominez
Science Teacher Junior High School at San Francisco De Sales School Of San Pedro Laguna Inc.Science Teacher Junior High School at San Francisco De Sales School Of San Pedro Laguna Inc.
Tom McDonaldTom McDonald
Investigator at City and County of San FranciscoInvestigator at City and County of San Francisco
Ezhil Raja C SEzhil Raja C S
Senior Frontend Developer at F5 NetworksSenior Frontend Developer at F5 Networks
Gabriela GarciaGabriela Garcia
Admin/Warehouse Packer at Fresh RealmAdmin/Warehouse Packer at Fresh Realm