Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages
References
Timeline
Generic

Vanessa Arnold

Orlando

Summary

Experienced office manager and administration professional with years of experience in overseeing a wide variety of essential functions in a bustling business. Analytical in optimizing productivity, efficiency, and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines, and devoted to giving every customer a positive and memorable experience.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Stower

Amazon
Orlando
04.2025 - Current
  • Stowed merchandise in designated areas of the warehouse, including shelves, racks and bins.
  • Organized stock to ensure efficient use of space and easy accessibility to products.
  • Moved product between storage locations utilizing a variety of material handling equipment including pallet jacks.
  • Received and sorted inbound inventory accurately and efficiently.
  • Adhered strictly to company policies related to health and safety guidelines.
  • Used handheld scanner to sort products onto appropriate shelves daily.

Office Manager

Only Cremations for Pets
Stanton
08.2012 - 10.2021
  • Ensured compliance with applicable laws regarding employment practices.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Provided training to new hires on office policies and procedures.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Supervised staff members, and delegated tasks.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Maintained filing system for records, correspondence and other documents.
  • Monitored inventory levels and placed orders when needed.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Coded and entered daily invoices with in-house accounting software.
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

Some College (No Degree) - Accounting

Golden West College
Huntington Beach, CA

Some College (No Degree) - Accounting

Valencia College
Orlando, FL

Skills

  • Inventory management
  • Material handling
  • Safety compliance
  • Handheld scanner operation
  • Stock organization
  • Pallet jack operation
  • Customer service
  • Respectful Care
  • Record keeping
  • Team supervision
  • Supervised cremation operation
  • Employee training
  • Problem solving
  • Attention to detail
  • Quality control
  • Communication skills
  • Health and safety
  • Quality assurance
  • Compassionate communication
  • Safe disposal practices
  • Pet handling
  • Grief support
  • Multitasking
  • Data entry

Certification

  • The Petloss Partners Pet Bereavement Specialist Certification, 11/20/2020

Affiliations

  • Assistant Den Leader, Cub Scouts of America

Languages

English
Full Professional
Spanish
Limited

References

References available upon request.

Timeline

Stower

Amazon
04.2025 - Current

Office Manager

Only Cremations for Pets
08.2012 - 10.2021

Some College (No Degree) - Accounting

Golden West College

Some College (No Degree) - Accounting

Valencia College

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