Demonstrated expertise in global supply chain and manufacturing, building strong and reliable relationships with internal and external stakeholders. Known for finding creative solutions in the absence of complete information and going beyond formal responsibilities when necessary. Skilled in quick decision-making, leveraging a deep understanding of business structure to meet customer expectations while maintaining profitability. Committed to delivering top-quality work with a strong sense of responsibility.
• Member of the Global Sourcing Team , responsible for managing procurement categories across regional and local levels.
• In-depth knowledge of the company's global sourcing policies, guidelines, and procedures, with expertise in local and international legal frameworks.
• Analyzed category spend and developed annual sourcing strategies to achieve a 90/10 contract negotiation outcome.
• Conducted market intelligence to gain a solid understanding of commodity markets within a global supply chain context, identifying optimal suppliers aligned with company needs.
• Supported buyers and requestors in developing effective Scopes of Work to ensure a seamless RFx process.
• Managed and documented the RFx process in compliance with company guidelines, policies, and local regulations, leading to successful contract negotiations.
• Contract management, performing CLM activities and identifying cost-saving opportunities and developing exit strategies for products and services.
• Built and maintained strong relationships with vendors to secure better pricing and quality of services through effective communication.
• Coordinated with cross-functional teams to establish competitive pricing and meet specific product category requirements.
• Assisted management in budget development and supported the audit and performance monitoring of key suppliers.
• Reduced inventory expenses by negotiating effectively with vendors and optimizing the product mix.
• Fostered a positive work environment through collaboration and communication with internal and external stakeholders.
• Mentored and trained junior team members in category management best practices, contributing to a high-performing and collaborative team environment.
• Supported the management Initiative to close the Product Line Dynamic Sensors, overseeing the decommissioning of six production lines to make room for new programs planned for 2020-2022.
• Collaborated with plant management to develop strategic plans, setting clear objectives and achievable milestones.
• Supported administrative and daily program operations, ensuring adherence to policies and regulations.
• Built and maintained strong relationships with key stakeholders to secure support for program initiatives.
• Streamlined service parts inventory and identified end-of-life obligations for products.
• Worked with the sales team to implement profitable price adjustments for Dynamic Sensors.
• Assessed E&O (Excess and Obsolete) materials to determine the true project cost.
• Coordinated with Finance, PE, and ME teams to initiate change requests for obsolete raw materials and finished goods.
• Sourced suppliers for manufacturing service parts in response to the closure of medium-term production lines.
• Managed the Customer Order Management and Scheduling area at the Juarez plant, ensuring accurate and up-to-date information and customer releases on a weekly basis.
• Met specific customer requirements for each product and coordinated with cross-functional teams to address any changes.
• Oversaw the sales forecast for the Juarez Plant.
• Analyzed weekly customer fluctuations and variations to prevent capacity issues.
• Handled customer complaints related to delivery issues, ensuring corrective actions were implemented and understood to prevent recurrence.
• Improved and maintained customer scorecards across various clients.
• Conducted past-due analysis to determine corrective actions and developed delivery plans for affected customers.
• Supported the warehouse manager to prevent obsolete inventory of finished goods.
• Managed on-time delivery metrics to minimize the need for premium freight.
• Assisted procurement and purchasing to avoid expedited material purchases during crises.
• Collaborated with sales teams on new products, product changes, and product discontinuations.
• Enhanced interdepartmental communication with regular updates on scheduling changes and adjustments.
• Implemented proactive measures to address scheduling challenges due to vacations, sick days, or unexpected absences.
• Evaluated employee performance related to scheduling adherence, providing feedback to support continuous improvement.
• Received and responded to customer RFQs for prototype parts, either directly or through Account Managers, for all product lines from the Powertrain Division, at Delphi Mexico Technical.
• Negotiated pricing, terms, lead times, and delivery for prototype orders, creating cost breakdowns to support quotations.
• Processed customer purchase orders, verifying pricing, specific requirements, and terms and conditions, and resolved any issues prior to order acknowledgment.
• Managed customer systems for Ford and GM (Covisint) and FCA (eSupplierConnect) for both prototype and regular production orders as applicable.
• Obtained, analyzed, and distributed customer-specific requirements, ensuring adherence throughout the prototype process, from quality checks to final shipment.
• Communicated and negotiated delivery dates with customers.
• Coordinated with various functional areas, including procurement, engineering, and laboratories, to ensure timely delivery of prototype parts and exceed customer expectations from the Mexico Technical Center.
• Organized, planned, and tracked prototype orders according to product line requirements, ensuring accurate builds, testing, and validation.
• Managed the Prototype Master Schedule to plan builds and customer shipments, led weekly scheduling meetings, and resolved issues to meet delivery deadlines.
• Followed up and expedited prototype builds as needed.
• Oversaw SAP procedures for prototype orders, ensuring accurate packing slips, invoices, and documentation upon shipment.
• Ensured customers completed proper receipt documentation for prototypes.
• Supported Delphi Accounts Receivable in achieving zero past-due invoices for prototype sales, addressing and resolving payment issues with customers.
• Collaborated with Finance and Staff Engineers to create and meet monthly and annual prototype sales forecasts.
• Maintained records on delivery performance, quality control, and customer satisfaction to identify improvements and enhance customer satisfaction.
• Participated annually in at least one Six Sigma DMAIC project as part of continuous improvement initiatives.
• Supervised invoicing for Delphi NA Model shops performed at the Mexico Technical Center.
• Developed and controlled local procedures and work instructions for the Prototype Customer Contact department, ensuring alignment with global company policies and guidelines.
• Managed the procurement of prototype components for assigned product lines from the Powertrain Division.
• Identified potential suppliers to manufacture prototype components based on engineering team specifications.
• Issued RFQs for prototype components, analyzed and negotiated quotations from suppliers to support prototype builds.
• Supported Staff Engineers in organizing prototype component purchases to align with monthly and annual forecasts.
• Created and managed material requisitions, ensuring timely issuance of purchase orders (POs).
• Determined the most effective procurement methods for various components.
• Oversaw receiving operations and ensured proper storage of incoming materials.
• Facilitated clear communication between departments regarding material needs and availability.
• Ensured timely delivery of prototype components to the build area, adhering to incoming material guidelines.
• Resolved issues related to supplier material receipt and payments.
• Ensured material receipts complied with internal control guidelines and local regulations.
GD&T
Six Sigma Green Belt
Coaching
Emotional Intelligence
Strategic Sourcing
Pricing Strategy
Category development and growth
Supplier Relationship Management
Supplier Contracts setting and management
Risk Management
Sustainability Initiatives
2020-2024: Implemented cost-saving initiatives, including demand management and cost avoidance exceeding $150K annually.
March 2020: Negotiated a fixed price for 3-ply face masks directly with the manufacturer during the pandemic, resulting in a $50K annual cost avoidance while ensuring employee protection.
Q3 2019: Achieved $300K in direct savings through cost initiatives by reusing existing obsolete inventory and adjusting service parts sale prices in collaboration with sales and purchasing teams.
2017: Developed an A3 strategy for problem resolution, contributing to compliance with Ford scorecard requirements towards obtain Q1 certification.
2015: Led the creation and implementation of a dimensional lab electronic work order system as part of a cross-functional practice, completing a Green Belt transactional project.
2012: Developed a prototype quotation process under a Green Belt project, recovering $400K annually by correcting pricing inaccuracies.
2012: Implemented a logistics route (JT69) to transport production material from Chihuahua to Juarez City for prototype assembly, resulting in annual savings of $7.6K.
2009: Developed a new procedure under a Green Belt project to control and prevent past-due receivables for prototype sales, reducing past-due invoices from $1.9M to $268K (85%) within a year.
2007: Expanded customer service support for engineering to include three additional model shops in the USA as part of a cost-saving/lean initiative, leading to significant savings and improvements in service standardization.
Microsoft Office
SAP
Client portals
Dogs
Work out
Spiritual