Mrs. Barnhart is a seasoned client executive with over 20 years of experience selling and delivering IT/IS solutions to Fortune 500 enterprises throughout the Americas. She began her career as an SAP MM Consultant, helping deliver the first big-bang ERP projects in South America. In addition to her decade supporting the Energy sector, Vanessa's industry experience includes A&D, Telco, Pharma, Services, Heavy Industry, White Line, and Automotive.
As the first Brazilian employee transferred to the US to form a Nearshore sales center, Vanessa established the partnerships and infrastructure needed to effectively begin leveraging LATAM's capabilities to satisfy domestic US demand for professional IT Consulting and IS Outsourcing Service engagements. For over two decades, she has worked with clients end-to-end, starting from demand generation and leading through the post-go-lives. Her skill in facilitating smooth negotiations, writing winning agreements, delivering on-time projects, and handling seamless transitions into production have made her a go-to person wherever she works.
Mrs. Barnhart has her BS and MS degrees in Engineering, is fluent in English and Portuguese (native), and has a command of business Spanish. Vanessa's primary skillset includes strategic/tactical/operational thinking and planning, demonstrating a results-oriented mindset, cross-group multi-matrix collaboration, open teamwork, leadership, training and influence, persuasiveness, initiative, and self-motivation, self-direction with the ability to work autonomously if needed, analytics and audit, decision making/problem solving, and her always-on creativity.
Her operational skills are Account Management, Digital Transformations including AI/ML/BI/etc., LATAM Expertise in Outsourcing (ERP), Multi-national Alliances, and Business Development.
o Managed global accounts achieving success in margin, revenue and sales requirements
o Doubled sales revenue in less than 12 months for the Houston market
o Lead large pursuits working with global teams
o Proven capability to build relationships with C-level client contacts and project teams
o Won the 2022 “Clutch City Mogul” People Award at the annual awards ceremony
o Brought the nearshore concept to the firm – signing a strategic partnership with another System Integrator in Mexico
o Mentored younger Client Partners
o Active member of the Women in Leadership program
o Developed and deployed a collaboration “sales & delivery” program between NA and Mexico to capture the new open market Energy segment in Mexico, resulting in 3 new logos and a strong pipeline
o Developed relationships with, trained, and coached the SAP teams in all 4 CG centers in LATAM on SAP-centric proprietary Energy solutions
o Supported 47 sales cycles, leading the NA portion of 23 in the domestic Energy sector
o Worked heavily with CG delivery teams and local leadership in the four regions of LATAM to ensure solution deployments met schedule, budget, and quality expectations
o Achieved a rating of 1 (the top rating)
o Managed multiple concurrent accounts, achieving success in both margin and revenue requirements
o Managed account billing and AR, reducing days outstanding by 90% within the first 6 months of being assigned an account
o Doubled sales revenue in less than 12 months within managed accounts
o Brought two new brands to CG
o Mentored new hires and facilitated their integration into the NA teams
o Proven capability to build relationships with C-level client contacts and project teams
o Lead proposal development
o Active member of Women in Leadership program at CG
o Responsible for helping with the development of accounts having Latin America operations, from the pre-sales through the delivery of services (full life cycle):
o Responsible for IT Services Sales (mainly application services) to U.S. customers w / operations in Brazil / Latin America, leveraging our centers in Latin America/ Brazil.
o Responsible for facilitating the integration of teams from India, NA, Europe, and Brazil / Latin America.
o RFP supporting processes, consolidating information about our delivery capabilities in the region, and participating in pre-sales activities representing Brazil / Latin America.
o Responsible for ensuring the degree of customer satisfaction and quality of projects (after sales), where the centers in Brazil or Latin America provide the delivery.
o Capgemini acquired CPM Braxis at the end of 2010. In May of 2011, I became part of Capgemini in NAR. Responsible for IT Services Sales (Application and Infra services) to US customers in Cross Industry Sectors (Retail, Manufacturing, Telco, etc.), using Brazil as a major delivery hub to support clients' Latin America / USA operations.
o Responsibilities included Account Management & new account development via the partnership with SAP NA. Generated annual revenue of ~USD 4 million.
o First member of the newly formed SAP Practice for North America (e.g. a new P&L), being relocated to the US in order to coordinate the establishment of a Gold Partnership with SAP NA – the first for a LATAM firm.
o Responsible for all aspects of the customer engagement from a commercial perspective, from prospecting new leads to ensuring customer satisfaction with the deliverables.
o Pulled together the GTM (go-to-market) for the SAP Practice in NA, exporting services from Brazil.
o Managed to grow the revenue from zero to $1.5 million in less than 18 months by managing accounts while coordinating service delivery using resources based in Brazil.
o Built new channel relationships and established strategic partnerships in North America
o SAP NA – First Latin company to achieve Gold Partnership status with SAP NA.
o Gartner
o Sogeti
o Managed billing and AR for named CPM Braxis accounts
o Deployed a JPP (Joint Pursuit Program) to expand existing client relationships and also leverage references to reach new target accounts
o Participated in regional and national events representing CPM Braxis