Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
SoftwareDeveloper

VANESSA BARNHART

Summary

Mrs. Barnhart is a seasoned client executive with over 20 years of experience selling and delivering IT/IS solutions to Fortune 500 enterprises throughout the Americas. She began her career as an SAP MM Consultant, helping deliver the first big-bang ERP projects in South America. In addition to her decade supporting the Energy sector, Vanessa's industry experience includes A&D, Telco, Pharma, Services, Heavy Industry, White Line, and Automotive.

As the first Brazilian employee transferred to the US to form a Nearshore sales center, Vanessa established the partnerships and infrastructure needed to effectively begin leveraging LATAM's capabilities to satisfy domestic US demand for professional IT Consulting and IS Outsourcing Service engagements. For over two decades, she has worked with clients end-to-end, starting from demand generation and leading through the post-go-lives. Her skill in facilitating smooth negotiations, writing winning agreements, delivering on-time projects, and handling seamless transitions into production have made her a go-to person wherever she works.

Mrs. Barnhart has her BS and MS degrees in Engineering, is fluent in English and Portuguese (native), and has a command of business Spanish. Vanessa's primary skillset includes strategic/tactical/operational thinking and planning, demonstrating a results-oriented mindset, cross-group multi-matrix collaboration, open teamwork, leadership, training and influence, persuasiveness, initiative, and self-motivation, self-direction with the ability to work autonomously if needed, analytics and audit, decision making/problem solving, and her always-on creativity.

Her operational skills are Account Management, Digital Transformations including AI/ML/BI/etc., LATAM Expertise in Outsourcing (ERP), Multi-national Alliances, and Business Development.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Client Partner – Director (Energy Sector)

Slalom
08.2021 - Current

o Managed global accounts achieving success in margin, revenue and sales requirements

o Doubled sales revenue in less than 12 months for the Houston market

o Lead large pursuits working with global teams

o Proven capability to build relationships with C-level client contacts and project teams

o Won the 2022 “Clutch City Mogul” People Award at the annual awards ceremony

o Brought the nearshore concept to the firm – signing a strategic partnership with another System Integrator in Mexico

o Mentored younger Client Partners

o Active member of the Women in Leadership program

NA BDE & Client Partner - Energy Sector LATAM

Capgemini
01.2014 - 07.2021

o Developed and deployed a collaboration “sales & delivery” program between NA and Mexico to capture the new open market Energy segment in Mexico, resulting in 3 new logos and a strong pipeline

o Developed relationships with, trained, and coached the SAP teams in all 4 CG centers in LATAM on SAP-centric proprietary Energy solutions

o Supported 47 sales cycles, leading the NA portion of 23 in the domestic Energy sector

o Worked heavily with CG delivery teams and local leadership in the four regions of LATAM to ensure solution deployments met schedule, budget, and quality expectations

Client Partner - Principal

CAPGEMINI
01.2014 - 07.2021

o Achieved a rating of 1 (the top rating)

o Managed multiple concurrent accounts, achieving success in both margin and revenue requirements

o Managed account billing and AR, reducing days outstanding by 90% within the first 6 months of being assigned an account

o Doubled sales revenue in less than 12 months within managed accounts

o Brought two new brands to CG

o Mentored new hires and facilitated their integration into the NA teams

o Proven capability to build relationships with C-level client contacts and project teams

o Lead proposal development

o Active member of Women in Leadership program at CG

Client Partner - LATAM Liaison

Capgemini
02.2012 - 12.2013

o Responsible for helping with the development of accounts having Latin America operations, from the pre-sales through the delivery of services (full life cycle):

o Responsible for IT Services Sales (mainly application services) to U.S. customers w / operations in Brazil / Latin America, leveraging our centers in Latin America/ Brazil.

o Responsible for facilitating the integration of teams from India, NA, Europe, and Brazil / Latin America.

o RFP supporting processes, consolidating information about our delivery capabilities in the region, and participating in pre-sales activities representing Brazil / Latin America.

o Responsible for ensuring the degree of customer satisfaction and quality of projects (after sales), where the centers in Brazil or Latin America provide the delivery.

  • RFP supporting processes, consolidating information about our delivery capabilities in the region, and participating in pre-sales activities representing Brazil / Latin America
  • Responsible for ensuring the degree of customer satisfaction and quality of projects (after sales), where the centers in Brazil or Latin America provide the delivery.

Sr. Account Manager/Business Development

Capgemini
05.2011 - 02.2012

o Capgemini acquired CPM Braxis at the end of 2010. In May of 2011, I became part of Capgemini in NAR. Responsible for IT Services Sales (Application and Infra services) to US customers in Cross Industry Sectors (Retail, Manufacturing, Telco, etc.), using Brazil as a major delivery hub to support clients' Latin America / USA operations.

o Responsibilities included Account Management & new account development via the partnership with SAP NA. Generated annual revenue of ~USD 4 million.

Sr. Global Channel Executive

CPM BRAXIS CAPGEMINI
07.2007 - 04.2011

o First member of the newly formed SAP Practice for North America (e.g. a new P&L), being relocated to the US in order to coordinate the establishment of a Gold Partnership with SAP NA – the first for a LATAM firm.

o Responsible for all aspects of the customer engagement from a commercial perspective, from prospecting new leads to ensuring customer satisfaction with the deliverables.

o Pulled together the GTM (go-to-market) for the SAP Practice in NA, exporting services from Brazil.

o Managed to grow the revenue from zero to $1.5 million in less than 18 months by managing accounts while coordinating service delivery using resources based in Brazil.

o Built new channel relationships and established strategic partnerships in North America

o SAP NA – First Latin company to achieve Gold Partnership status with SAP NA.

o Gartner

o Sogeti

o Managed billing and AR for named CPM Braxis accounts

o Deployed a JPP (Joint Pursuit Program) to expand existing client relationships and also leverage references to reach new target accounts

o Participated in regional and national events representing CPM Braxis

Education

Post Graduation - Total Quality Management (TQM)

Pontifícia Universidade Católica Rio Grande Sul
Porto Alegre/Brazil
07.1994

Post Graduation - Environmental Health And Safety Management

Pontifícia Universidade Católica Rio Grande Sul
Porto Alegre/Brazil
12.1993

Post Graduation - Evaluative Engineering (Financial)

Pontifícia Universidade Católica Rio Grande Sul
Porto Alegre/Brazil
11.1992

Bachelor of Science - Civil Engineering

Universidade Federal Do Rio Grande Do Sul – UFRGS
Porto Alegre/Brazil
11.1991

Skills

  • Resolve customer concerns and requests efficiently
  • Develop and assess account strategies to meet revenue targets
  • Build new client relationships through calls, networking, email campaigns, and word of mouth
  • Monitor client satisfaction and update strategies when necessary
  • Lead large pursuits
  • Create business proposals for clients
  • Negotiate new business contracts with clients
  • Offer products and services for clients
  • Encourage sales among current and new clients
  • Develops long term/trusted relationship with clients
  • Experience with working with global teams

Accomplishments

  • BRAXIS IT SERVICES (formed through the merger of Pimentel with other consulting firms)
  • Senior Relationship Manager: – 2007 (2 years)
  • Sao Paulo, Brazil
  • Turn-around of the largest client (by Gross Revenue) in the firm (Telco sector), establishing new relationships and expanding commercial footprint, including new revenue from Multi-platform support services and SAP Outsourcing Contract Management
  • Developed new International commercial contacts and worked with them to produce entirely new client demand outside the traditional SAP channel
  • In 2005 alone, generated more than R$15 million in new professional services revenue, including ABAP, Basis, Functional Consulting, Software Factory, Specialty Services (ex
  • Performance Tuning, Business Intelligence, CRM, Systems Integration using Java, HTML, VB, et cetera) and Remote Service Desk
  • In years 2002 through 2004, exceeded sales quota by 15% YOY
  • In 2005, exceeded sales quota by greater than 50%
  • Led the selection process for a new corporate CRM solution that supported the sales team, such as, consolidating client information, parsing, organizing pipeline data, pulling Forecasts ad hoc, etc
  • Worked with SAP and other leaders from various SAP Solution Provider Partners on numerous sales efforts as the process owner and client advocate

Certification

CAPGEMINI Engagement Management Certification Level 1 1-year Arvoredo Executive Coaching program (Brazil) Certified, MicroStrategy Sales and Marketing Siebel, Versions 99.5 and 2000 Mobile Sales (Opportunity Management, Contact Management, Account Management, Pipeline Consolidation, Reporting, etc) Certified and experienced in SAP R/3 MM (Materials Management) versions 3.0f & 4.6c

Languages

Portuguese
Native or Bilingual
Spanish
Professional Working
English
Native or Bilingual

Timeline

Client Partner – Director (Energy Sector)

Slalom
08.2021 - Current

NA BDE & Client Partner - Energy Sector LATAM

Capgemini
01.2014 - 07.2021

Client Partner - Principal

CAPGEMINI
01.2014 - 07.2021

Client Partner - LATAM Liaison

Capgemini
02.2012 - 12.2013

Sr. Account Manager/Business Development

Capgemini
05.2011 - 02.2012

Sr. Global Channel Executive

CPM BRAXIS CAPGEMINI
07.2007 - 04.2011

Post Graduation - Total Quality Management (TQM)

Pontifícia Universidade Católica Rio Grande Sul

Post Graduation - Environmental Health And Safety Management

Pontifícia Universidade Católica Rio Grande Sul

Post Graduation - Evaluative Engineering (Financial)

Pontifícia Universidade Católica Rio Grande Sul

Bachelor of Science - Civil Engineering

Universidade Federal Do Rio Grande Do Sul – UFRGS
VANESSA BARNHART