Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Affiliations
Timeline
Generic

Vanessa Bastida

Orange,California

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with a proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Behavior Technician (Internship)

Maxim Healthcare
08.2023 - 12.2023
  • Enhanced client progress by implementing individualized behavior intervention plans.
  • Collaborated with multidisciplinary teams to develop comprehensive treatment strategies for clients.
  • Improved client communication skills through the use of evidence-based practices and techniques.
  • Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.

Team Leader/Front/Party Host

SkyZone
05.2022 - 12.2023
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Demonstrated strong sales acumen by actively promoting and upselling membership packages to enhance customer engagement and loyalty.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.

Waitress (Seasonal)

Disneyland Parks And Resorts
05.2022 - 12.2022
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Worked with multiple tourists customers of different backgrounds.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.

Fulfillment Expert

Target
02.2020 - 05.2022
  • Improved order accuracy by meticulously reviewing and verifying customer information and product specifications.
  • Streamlined fulfillment processes for increased efficiency by regularly assessing and optimizing workflow strategies.
  • Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
  • Reduced inventory discrepancies by conducting regular audits and updating the warehouse management system accordingly.

Courtesy Clerk

Stater Bros
08.2019 - 01.2020
  • Enhanced customer satisfaction by providing efficient bagging and carryout services.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Assisted with inventory management, ensuring accurate stock levels and timely replenishment of items.
  • Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.

Education

BBA - Business Administration

California State University - Fullerton
Fullerton, CA
05.2025

High School Diploma -

El Modena High School
Orange, CA
06.2021

Skills

  • Behavior Treatment Plans
  • Conflict Resolution
  • Behavior Modification Techniques
  • Customer Needs Assessment
  • Product Sales
  • Client Service
  • Team Development
  • Cross-Cultural Communication

Accomplishments

    Dean's Honor Roll List x4

Languages

Spanish
Native or Bilingual

Certification

CPR Certified: Adult, Child and Baby First Aid/CPR/AED

Affiliations

  • Psi Chi Fullerton Honors Society

Timeline

Behavior Technician (Internship)

Maxim Healthcare
08.2023 - 12.2023

Team Leader/Front/Party Host

SkyZone
05.2022 - 12.2023

Waitress (Seasonal)

Disneyland Parks And Resorts
05.2022 - 12.2022

Fulfillment Expert

Target
02.2020 - 05.2022

Courtesy Clerk

Stater Bros
08.2019 - 01.2020

BBA - Business Administration

California State University - Fullerton

High School Diploma -

El Modena High School
Vanessa Bastida