Vanessa Bertch
Las Vegas,NV
Overview
27
27
years of professional experience
1
1
Certification
Work History
Psychic/Therapist/Teacher
Self Employment
01.2008 - Current
- Provided professional services and support in a dynamic work environment.
- Cultivated interpersonal skills by building positive relationships with others.
- Proven ability to develop and implement creative solutions to complex problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
Maid Service
Self Employment
06.1997 - 08.2011
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Assisted homeowner with laundry folding, ironing and pressing.
Customer Service Associate
Lowes Home Improvement Store
01.2000 - 01.2010
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Investigated and resolved customer inquiries and complaints quickly.
Leasing Agent/Assistant Property Manager
Oaks of Lake Bridge
01.2000 - 01.2004
- Distributed and followed up on tenant renewal notices.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Collected rent and tracked resident payments and information in computer system.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
Education
Skills
- Conduct customer service, educational sessions, counseling sessions, problem-solving, and advise clients on critical matters
- Resolve any customer issues
- Strong communication of skills
- Flexible, overcomes obstacles to get the job done
- Excel in listening to customer needs, articulating product benefits, and creating solutions that provide value to customers to boost sales and generate repetitive business
- Build and maintain enduring customer relationships
- Strong interpersonal skills
- Attention to details
- Manage multiple tasks
- Excellent documentation skills
Diplomas
- Therapeutic Massage
- Feng Shui Diploma
- Relationship Coach
- Life Coach
- Hypnotherapy
- Advanced Past Life Regression
- Palmistry
- Numerology
- Dr. of Metaphysics Degree
Certification
- Reiki Master Usui Shiki Ryoho
- Psychic
- Mediumship
- Clairvoyant Aura Reading
- Dream Journaling & Interpretation
- Tarot Card Reading
- Angel Therapy/ Angel Reading/ Healing Practitioner
- Oracle Cards for Intuitive Development
- Complete Astrology
- Psychometry
- Celtic Divination Runes & Druid Ogham
- Divinations Scrying; Tea Leaves to Crystal Balls
- Other Methods of Divination
Summaryofrelevantskills
- Psychic
- Work online doing psychic work by phone.
- Document each session, keeping detailed notes.
- Use different psychic abilities and various divination techniques.
- Focus on clients’ needs and advise them on their journey in life.
- Conduct customer service skills.
- Utilize coaching and counseling techniques.
- Business Owner
- Provide different services and sales.
- Develop a treatment plan for clients.
- Use psychic skills to enhance sessions and bring more profound insights.
- Teach and provide certifications in different modalities.
- Keeps small business records, including data entry.
- Customer service associate
- Provide troubleshooting and technical assistance to customers.
- Assessed the customer’s needs and found solutions.
- Conducted sales.
- Security Guard
- Secured premises and personnel by patrolling property and monitoring security breaches, incidents, and other alarming behavior.
- Other surveillance activities.
- Leasing Agent/Assistant Manager
- Marketing, advertising, sales, customer service, tenant screening, and closing sales.
- Aided in developing and coordinating policies, procedures, and productivity.
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Psychic/Therapist/Teacher
Self Employment
01.2008 - Current
Customer Service Associate
Lowes Home Improvement Store
01.2000 - 01.2010
Leasing Agent/Assistant Property Manager
Oaks of Lake Bridge
01.2000 - 01.2004
Maid Service
Self Employment
06.1997 - 08.2011
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