Vanessa Betancour
Houston,TX
Summary
Multi-talented and determined color guard director with an array of successful work experience in the customer service industry. Can easily accommodate to any professional setting while providing exceptional customer satisfaction. Enthusiastic and hardworking with superb social and organizational skills!
Overview
9
9
years of professional experience
Work History
Assistant Color Guard Director
Clear Falls High School
07.2022 - Current
- Promoted a culture of excellence within the color guard program, inspiring students to strive for continuous improvement in their performances.
- Recognized and celebrated individual achievements, fostering a sense of pride and accomplishment among team members.
- Consistently evaluated and adjusted training methods based on student progress, ensuring optimal results in the development of their skills.
Hostess/ Foodrunner
Whiskey Cake
03.2023 - 09.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked closely with the kitchen staff and servers to get food out to the guests in a timely manner.
Bobarista/Manager
The Drink Station
01.2021 - 06.2022
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Consistently produced high-quality baked goods for customers. Specialized in keto baked goods.
Hostess/Event Coordinator/Marketing Manager
Hearsay On The Strand
05.2019 - 07.2020
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took photos for/ managed social media accounts and promotions.
Color Guard Director
Texas City High School
05.2019 - 03.2020
- Communicated effectively with parents regarding practice schedules, performance expectations, and progress updates for their children''s involvement in the program.
- Coordinated travel arrangements for competitions, ensuring safe transportation and accommodation for the entire team.
- Consistently evaluated and adjusted training methods based on student progress, ensuring optimal results in the development of their skills.
Veterinary Technician
Scott Vet Clinic
08.2017 - 03.2020
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
Cashier
Popeyes
06.2015 - 10.2016
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Kept the front and back of house clean and up to company standards.
Education
High School Diploma -
Texas City High School
Texas City, TX05.2018
Skills
- Creative
- Team Management
- Administrative tasks
- Customer Service
- Effective Multitasking
- Guest Engagement
- Compassionate
- Organizational skills
Languages
Spanish
Timeline
Hostess/ Foodrunner
Whiskey Cake
03.2023 - 09.2023
Assistant Color Guard Director
Clear Falls High School
07.2022 - Current
Bobarista/Manager
The Drink Station
01.2021 - 06.2022
Hostess/Event Coordinator/Marketing Manager
Hearsay On The Strand
05.2019 - 07.2020
Color Guard Director
Texas City High School
05.2019 - 03.2020
Veterinary Technician
Scott Vet Clinic
08.2017 - 03.2020
Cashier
Popeyes
06.2015 - 10.2016
High School Diploma -
Texas City High School
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