Vanessa Birchell
Vernal,UT
Summary
Enthusiastic Sales Representative and hardworking Customer Service professional. Driven to provide superior quality and customer satisfaction and loyalty. Accomplished in fostering relationships of all ages and understanding customer needs. Child education background working alongside families. Reliable and dependable in my personal and work life.
Overview
5
5
years of professional experience
Work History
NANNY
Fasse Family
04.2023 - 08.2023
- Provided in-home child care for ages 0-6 months and 2 years old.
- Prepared meals, maintained a tidy environment, and established sleeping schedules.
- Assisted in emotional regulation and behavior management.
- Created developmentally appropriate learning activities in a screen-free household.
- Fostered creativity with reading, imaginative play, and storytelling.
NANNY
Olsen Family
01.2021 - 05.2021
- Provided in-home child care to four children raging from 1-9 years of age.
- Transported children for school pick-ups and extracurricular activities while preparing meals inbetween.
- Implemented creative learning strategies
PEST CONTROL CUSTOMER SERVICE
Vantage Marketing
05.2020 - 08.2020
- Managed approximately 15 incoming calls from customers daily and customer accounts.
- Achieved high levels of client retention through consistent communication and prompt resolution of any concerns or issues.
- Completed detailed reports after each service visit, allowing for accurate record-keeping and streamlined billing processes.
SALES REPRESENTATIVE
Vantage Marketing
10.2018 - 08.2019
- Expanded customer base through door knocking, networking, and relationship building.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
Education
Bachelor of Science - Human Development And Family Studies
UTAH STATE UNIVERSITY
Logan, UT05.2022
Skills
- Reliable and trustworthy
- Communication
- Customer Service
- Client Account Management
- Early Childhood Education
- Adult and child CPR, first aid, and AED certified
Timeline
NANNY
Fasse Family
04.2023 - 08.2023
NANNY
Olsen Family
01.2021 - 05.2021
PEST CONTROL CUSTOMER SERVICE
Vantage Marketing
05.2020 - 08.2020
SALES REPRESENTATIVE
Vantage Marketing
10.2018 - 08.2019
Bachelor of Science - Human Development And Family Studies
UTAH STATE UNIVERSITY
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