Vanessa Black
Littlerock,AR
Summary
Detail-oriented warehouse professional with a proven track record in process improvement and team collaboration. Skilled in inventory management and equipment troubleshooting, leading to enhanced operational continuity.
Overview
13
13
years of professional experience
Work History
Warehouse Associate
Amazon
Little Rock, AR
01.2022 - 03.2026
- Maintained cleanliness and organization within the warehouse to support a safe working environment.
- Collaborated with team members to optimize storage solutions and maximize space utilization.
- Assisted in troubleshooting equipment issues, minimizing downtime and maintaining operational continuity.
- Operated warehouse management systems to track inventory levels and streamline order fulfillment.
- Coordinated shipment preparation, ensuring accurate labeling and packaging for timely dispatch.
- Conducted regular inventory audits, identifying discrepancies and improving stock accuracy.
- Trained new associates on safety protocols, equipment operation, and efficient workflow practices.
- Implemented process improvements that reduced handling times and enhanced overall efficiency.
Owner/Operator
Makayla & Amaya's Boutique
Little Rock, AR
01.2018 - 02.2026
- Developed and implemented operational strategies to enhance customer experience and drive sales growth.
- Managed inventory, ensuring optimal stock levels and timely reordering of merchandise.
- Oversaw daily operations, maintaining high standards of visual merchandising and store presentation.
- Trained and mentored staff, fostering a collaborative environment to improve service quality.
- Conducted market research to identify trends and inform product selection strategies.
- Established vendor relationships, negotiating favorable terms to maximize profitability.
Independent Contractor/Church Janitor
Agape Church
Little Rock, AR
11.2021 - 10.2023
- Coordinated community outreach programs to engage congregation and local residents.
- Developed and implemented volunteer training sessions to enhance service delivery.
- Streamlined event planning processes for church activities, increasing participation rates.
- Managed resource allocation for various ministry initiatives to ensure optimal support.
- Coordinated community outreach programs to enhance engagement and p
- Coordinated community outreach programs to engage congregation and promote church activities.
- Developed and implemented strategic plans for service delivery enhancement and resource allocation.
- Organized community outreach programs to foster engagement and support church initiatives.
- Developed and executed strategic plans for event coordination, enhancing attendance and participation.
Customer Service Representative
FIS Global
Little Rock, AR
05.2019 - 01.2021
- Managed high-volume call queues, ensuring prompt and accurate service delivery.
- Trained new staff on customer service protocols and company systems to enhance team performance.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Developed process improvements that streamlined issue resolution, increasing overall efficiency.
- Maintained comprehensive product knowledge to assist customers with technical support queries.
Assistant Secretary
Martin Luther King Jr.
Little Rock, AR
11.2012 - 03.2018
- Coordinated scheduling and logistics for meetings and events to enhance organizational efficiency.
- Developed and maintained comprehensive filing systems for crucial documents, ensuring easy access and retrieval.
- Assisted in drafting internal communications, reinforcing clear messaging across departments.
- Facilitated training sessions for new staff, promoting understanding of policies and procedures.
Education
Bachelor of Science - Film
University of Central Arkansas
Conway05-2023
Skills
- Packaging and labeling
- Attention to detail
- Problem-solving
- Team collaboration
- Lifting and sorting
- Labeling and boxing
- Pallet jacking
- Forklift operations
Timeline
Warehouse Associate
Amazon
01.2022 - 03.2026
Independent Contractor/Church Janitor
Agape Church
11.2021 - 10.2023
Customer Service Representative
FIS Global
05.2019 - 01.2021
Owner/Operator
Makayla & Amaya's Boutique
01.2018 - 02.2026
Assistant Secretary
Martin Luther King Jr.
11.2012 - 03.2018
Bachelor of Science - Film
University of Central Arkansas
2002 Alumi Winner of Skills/USA
I completed in the 2002 Skills/USA Championship and won a Bronze metal.