Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Versatile
Stocker proficient in replenishing floor stock and organizing displays to support sales objectives. Well-coordinated in locating and palletizing items for optimal replenishment. Self-motivated team player with strong time management skills.
Overview
6
6
years of professional experience
Work History
Drive-Thru Cashier
Panera Bread
Saint Robert, MO
01.2023 - Current
Kept drive-thru station well-stocked and organized to meet customer needs.
Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
Prepared drinks, ice cream and other special items to complete food orders.
Completed opening, closing and shift change tasks by following company guidelines.
Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Prepared drive-thru station for next shift by refilling napkins, lids and straws at window.
Followed store policies and procedures in regards to cleaning and sanitizing.
Informed customers of regular deals or monthly specials to upsell orders.
Server
Bama’s BBQ & GRILL
Fort Irwin, CA
06.2022 - 11.2022
Greeted customers, answered questions and recommended specials to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Trained new employees on restaurant procedures and plating techniques.
Active Duty Soldier SPC
Army
Fort Irwin, CA
07.2019 - 05.2022
Worked in small groups to accomplish complex goals within tight deadlines and standards.
Displayed leadership in accomplishing assignments and learning new skills.
Developed expertise in small arms use, care and accountability.
Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.
Maintained orderly, clean and fully repaired personal equipment.
Performed inspections, maintenance service and basic repairs on equipment.
Processed paperwork related to supply requests, purchase orders and returns.
Processed doing 2062, hand receipt
Drove M113A3 (113), M1120A4WOW (Hemtt), M1078 (5 ton, 10 ton)
Stocker and Cashier
Shoe Carnival
San Antonio, TX
07.2018 - 07.2019
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Accepted cash and credit card payments, issued receipts and provided change.
Processed sales transactions to prevent long customer wait times.
Worked closely with front-end staff to assist customers.
Trained new team members in cash register operation, stock procedures and customer services.
Helped with purchases, locating items and signing up for rewards programs.
Processed refunds for worn, damaged and broken merchandise.
Education
U.S. Army Engineer School
Fort Leonard Wood, MO
11.2019
High School Diploma -
Winston Churchill High School
San Antonio, TX
06.2019
Bachelor of Science - Business Administration
Post University
Waterbury, CT
Army
Skills
Risk assessments
Training and development
Multitasking
Organizational skills
Computer skills
Flexible
Leadership
Analytical
Document Preparation
Time Management
Reference
Julian ordonez, Boss, Bama's BBQ and Grill (760) 380-6263
Angela Magnia-Wood, Manager, Bama's BBQ and Grill (760) 885-0782
Brandi Hoffner, Manager, Bama's BBQ and Grill (760) 979-9557