Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic
Vanessa Boese

Vanessa Boese

Fort Leonard Wood,MO

Summary

  • Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
  • Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Versatile
  • Stocker proficient in replenishing floor stock and organizing displays to support sales objectives. Well-coordinated in locating and palletizing items for optimal replenishment. Self-motivated team player with strong time management skills.

Overview

6
6
years of professional experience

Work History

Drive-Thru Cashier

Panera Bread
Saint Robert, MO
01.2023 - Current
  • Kept drive-thru station well-stocked and organized to meet customer needs.
  • Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
  • Prepared drinks, ice cream and other special items to complete food orders.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Prepared drive-thru station for next shift by refilling napkins, lids and straws at window.
  • Followed store policies and procedures in regards to cleaning and sanitizing.
  • Informed customers of regular deals or monthly specials to upsell orders.

Server

Bama’s BBQ & GRILL
Fort Irwin, CA
06.2022 - 11.2022
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Trained new employees on restaurant procedures and plating techniques.

Active Duty Soldier SPC

Army
Fort Irwin, CA
07.2019 - 05.2022
  • Worked in small groups to accomplish complex goals within tight deadlines and standards.
  • Displayed leadership in accomplishing assignments and learning new skills.
  • Developed expertise in small arms use, care and accountability.
  • Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.
  • Maintained orderly, clean and fully repaired personal equipment.
  • Performed inspections, maintenance service and basic repairs on equipment.
  • Processed paperwork related to supply requests, purchase orders and returns.
  • Processed doing 2062, hand receipt
  • Drove M113A3 (113), M1120A4WOW (Hemtt), M1078 (5 ton, 10 ton)

Stocker and Cashier

Shoe Carnival
San Antonio, TX
07.2018 - 07.2019
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Processed sales transactions to prevent long customer wait times.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Helped with purchases, locating items and signing up for rewards programs.
  • Processed refunds for worn, damaged and broken merchandise.

Education

U.S. Army Engineer School
Fort Leonard Wood, MO
11.2019

High School Diploma -

Winston Churchill High School
San Antonio, TX
06.2019

Bachelor of Science - Business Administration

Post University
Waterbury, CT

Army

Skills

  • Risk assessments
  • Training and development
  • Multitasking
  • Organizational skills
  • Computer skills
  • Flexible
  • Leadership
  • Analytical
  • Document Preparation
  • Time Management

Reference

  • Julian ordonez, Boss, Bama's BBQ and Grill (760) 380-6263
  • Angela Magnia-Wood, Manager, Bama's BBQ and Grill (760) 885-0782
  • Brandi Hoffner, Manager, Bama's BBQ and Grill (760) 979-9557
  • Jorge Nieves, Squad Leader, 58th CEC, 1/11th ACR/ Army (323) 807-3743- Jorgejrnieves@gmail.com- coworker
  • Austin Leo, OPS Sergeant, 58th CEC, 1/11th ACR/ Army (913) 257-7694- Austin.b.leo@gmail.com- coworker

Timeline

Drive-Thru Cashier

Panera Bread
01.2023 - Current

Server

Bama’s BBQ & GRILL
06.2022 - 11.2022

Active Duty Soldier SPC

Army
07.2019 - 05.2022

Stocker and Cashier

Shoe Carnival
07.2018 - 07.2019

U.S. Army Engineer School

High School Diploma -

Winston Churchill High School

Bachelor of Science - Business Administration

Post University

Army
Vanessa Boese