Vanessa Bonser
Birmingham,AL
Summary
Detail-oriented professional with a strong background in customer service and visual merchandising. Demonstrated ability to enhance customer engagement and support team initiatives, driving sales through effective strategies and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Intern
Green Up Garden Center
Leeds, AL
02.2025 - Current
- Assisted customers with plant selection and gardening advice.
- Organized and maintained plant displays for optimal visibility and accessibility.
- Operated cash register, processed transactions, and handled customer inquiries.
- Stocked shelves with merchandise, ensuring proper labeling and arrangement.
- Supported team in setting up seasonal promotions and events at the garden center.
- Implemented strategies to take advantage of new opportunities.
Free-Lance Project Manager
Self-employed
Acworth, GA
01.2019 - 01.2025
- Developed and maintained project plans, timelines, and budgets.
- Developed detailed project plans to guide execution and monitor progress.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Facilitated communication between clients and team members for clarity.
- Built and established strong partnerships with teams, vendors and contractors.
- Conducted periodic inspections of job sites for quality and progress.
Sales/ Design Consultant
H.D. Buttercup
Los Angeles, California
01.2014 - 05.2018
- Consistently ranked in the top five design consultants company wide.
- Designed customized furniture solutions for diverse client needs.
- Guided clients in selecting materials and finishes to enhance their project outcomes.
- Managed project timelines to ensure timely delivery of design services.
- Suggested tailored options based on individual client requirements. Suggested options to clients suitable to their unique needs and requirements
- Cultivated engaging conversations with customers to foster a welcoming shopping experience.
Global Visual Merchandiser
Timothy Oulton
Los Angeles, California
01.2011 - 12.2014
- Designed product displays that increased customer engagement and supported sales objectives.
- Collaborated with creative directors to finalize design vision and ensure cohesive execution.
- Presented updated floor plans and design strategy.
- Monitored inventory and coordinated display fulfillment while implementing design changes.
Skills
- Product display design
- Inventory control
- Customer service
- Sales-driven approach
- Relationship building
- Attention to detail
- Problem solving
- Adaptability to change
- Communication skills
Timeline
Intern
Green Up Garden Center
02.2025 - Current
Free-Lance Project Manager
Self-employed
01.2019 - 01.2025
Sales/ Design Consultant
H.D. Buttercup
01.2014 - 05.2018
Global Visual Merchandiser
Timothy Oulton
01.2011 - 12.2014