Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Vanessa Botello

Summary

A responsible, friendly, and hard-working employee who desires to complete the job efficiently and effectively. A hardworking and motivated student who strives to achieve good grades. A student who has no issues working while in school. An employee and college student with no quit.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cashier

Kwik Trip INC.
05.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Food Service Worker

Aramark
09.2022 - Current


  • Utilized strong multitasking skills to manage multiple tasks simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during busy hours, ensuring smooth operations and minimal wait times for customers.
  • Encouraged teamwork in the workplace
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Sweep floors
  • Clean tables, counters, pop machines, and milk machines
  • Cook food
  • Replace old food dishes out with new ones
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Trained new staff on proper food handling and customer service techniques for better onboarding.
  • Clean dishes
  • Acquired the title of "Student Manager" one month after starting

Line Worker

Dans prize
05.2023 - 08.2023
  • Package, stack, and label meat
  • Stack boxes
  • Collaborated with team members to meet daily quotas and improve overall productivity on the line.
  • Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
  • Mastered various roles within the assembly line, demonstrating adaptability that contributed to increased operational efficiency.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Played an integral role in achieving production targets by consistently meeting individual goals while supporting team efforts.

Cashier/Customer Service

Casey's Gas Station
04.2019 - 01.2023
  • Help customers at the register
  • Stocked, tagged, and displayed merchandise as required. While also contributing to floor plans.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Clean counters, bathrooms, coffee machines, floors, and pop machines
  • Train new people
  • Helped out in the kitchen whenever additional help was needed
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

Bachelor's degree - Psychology and Pre-OT

The College of Saint Scholastica
Duluth, MN
12-2024

Associate's degree -

Central Lakes College-Brainerd
Brainerd, MN
05.2022

High school diploma -

Browerville Secondary
Browerville, MN
05.2022

Skills

  • Food Service
  • Food Handling
  • Food Preparation
  • Food Safety
  • Cleaning Experience
  • Cooking
  • Serving Experience
  • Meal Preparation
  • Food Production
  • Kitchen Experience
  • Discipline
  • Patience and Empathy
  • Time management skills
  • Respectful
  • Trustworthy
  • Loyal
  • Customer service
  • Restaurant experience
  • Work Ethic and Integrity
  • Great Observation Skills
  • Reliability and punctuality
  • Organizational abilities
  • Professionalism and Courtesy
  • Conflict Resolution
  • Complex Problem-Solving

Certification

BLS and CPR Certified as of October, 2024

  • Basic Life Support (BLS) Certification - American Heart Association.

Languages

English
Full Professional

Timeline

Cashier

Kwik Trip INC.
05.2024 - Current

Line Worker

Dans prize
05.2023 - 08.2023

Food Service Worker

Aramark
09.2022 - Current

Cashier/Customer Service

Casey's Gas Station
04.2019 - 01.2023

Bachelor's degree - Psychology and Pre-OT

The College of Saint Scholastica

Associate's degree -

Central Lakes College-Brainerd

High school diploma -

Browerville Secondary

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Vanessa Botello