Vanessa Briceño
Lancaster,CA
Summary
Dynamic professional with a proven track record at Sweet Spoon Creamery, enhancing customer satisfaction and managing teams with efficiency. Skilled in customer service and project planning, adept at driving projects to completion and fostering team productivity. Fluent in Spanish, excels in high-pressure environments, ensuring quality and timely delivery.
Overview
6
6
years of professional experience
Work History
Manager
Sweet Spoon Creamery
04.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cashier
Mythical Candy Factory
03.2023 - 06.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Assistant Project Manager
JOSE ALVAREZ GARDENING SERVICES
01.2019 - 02.2020
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
- Planned, monitored and analyzed project costs to meet financial goals.
- Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
Education
High School Diploma -
Antelope Valley Adult Education
45110 E 3rd St, Lancaster, CA 9353503-2024
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Project planning
- Customer service
- Computer operations
- Meeting coordination
- Bilingual (Spanish)
- Reporting and documentation
- Verbal and written communications
Languages
Spanish
Professional Working
Timeline
Cashier
Mythical Candy Factory
03.2023 - 06.2024
Manager
Sweet Spoon Creamery
04.2022 - Current
Assistant Project Manager
JOSE ALVAREZ GARDENING SERVICES
01.2019 - 02.2020
High School Diploma -
Antelope Valley Adult Education
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