Vanessa Brown
Burleson
Summary
Driven and attentive with a strong foundation in surgical procedures, and sterile techniques. Completed hands-on clinical training, demonstrating proficiency in assisting surgical teams and ensuring optimal patient safety. Excels at effectively communicating with medical staff and patients, while maintaining a calm demeanor in high-pressure environments. Eager to leverage my knowledge and skills in a surgical setting, contributing to exceptional patient outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Surgical Technologist
Medical City Alliance
11.2024 - Current
- Anticipated surgeons needs of any and all surgical instruments, sutures, and supplies increasing surgery outcomes.
- Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
- Prepared operating rooms while working along side nurses, physicians, and additional preoperative and postoperative staff.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Handled high-pressure situations calmly and efficiently, contributing to successful completion of critical surgeries.
- Supported smooth transitions between surgeries by promptly preparing the operating room for subsequent cases.
Member Service Representative
Navy Federal Credit Union
02.2017 - 06.2019
- Provided members and prospective members the full range of products and services including; checking, Savings, IRA, certificates, credit cards, mortgages, loans, notary and teller transactions
- Supported branch operations by maintaining an organized work area and adhering to all security procedures.
- Maintained compliance with federal regulations, ensuring accurate reporting of currency transactions as needed.
- Exceeded goals for new accounts, loans, and other financial products through effective cross-selling techniques.
Assistant
Dr. Jeremy Reed
02.2017 - 11.2017
- Supervised safe and responsible services for household.
- Develop schedules and routines to accommodate needs.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Maintained appropriate filing of personal and professional documentation.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Oversaw personal and professional calendars and coordinated appointments for future events.
Customer Service Representative
Chick-Fil-A
08.2014 - 02.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Associate of Applied Science - Surgical Technology
Concorde Career College
Grand Prarie04-2025
High School Diploma -
Shoemaker High School
Killeen, TX01.2016
Skills
- Aseptic techniques
- Operating room preparation
- Critical thinking
- Equipment set up
- Anatomy knowledge
- Effective communication
- Problem solving
- Excellent time management skills
- Surgical instrumentation (2 Years)
- Self sufficient
- Strong organizational skills
Certification
BLS Certification
CPR Certification
Timeline
Surgical Technologist
Medical City Alliance
11.2024 - Current
Member Service Representative
Navy Federal Credit Union
02.2017 - 06.2019
Assistant
Dr. Jeremy Reed
02.2017 - 11.2017
Customer Service Representative
Chick-Fil-A
08.2014 - 02.2017
Associate of Applied Science - Surgical Technology
Concorde Career College
High School Diploma -
Shoemaker High School
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