Proven to enhance customer satisfaction through exceptional service and accurate cash transactions, I bring a solid background in retail and caregiving from my time at Safeway and Consumer Direct Care Network Alaska. Skilled in cash handling and demonstrating empathy, I've consistently contributed to a positive shopping experience, achieving a significant increase in repeat business.
Overview
2025
2025
years of professional experience
1
1
Certificate
Work History
Courtesy Clerk
Alaska and Proud
05.2003 - 10.2017
Implemented organized bagging strategies to safeguard fragile goods and maintain order.
Regularly cleaned the store to maintain an appealing environment for shoppers.
Loaded customer purchases into their vehicles with care.
Maintained an inviting store appearance by ensuring cleanliness and orderliness of entranceways.
Enhanced customer satisfaction by providing efficient bagging and carryout services.
Improved customer experience by offering assistance with locating products throughout the store when needed.
Enhanced shopping experience through efficient assistance with heavy item loading into vehicles.
Returned unwanted items to correct store locations and restocked shelves.
Collected more than Number shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
Collaborated with team members to maintain a well-organized and efficient work area.
Assisted customers with checkout process to foster prompt and smooth transactions.
Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
Maintained clean and tidy checkout area to optimize service delivery.
Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.
Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
Handled shelf restocks and merchandised front lane areas to drive sales.
Increased overall efficiency by assisting with price checks and product location inquiries from customers.
Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Trained new personnel regarding company operations, policies and services.
Managed timely and effective replacement of damaged or missing products.
Cashier Clerk
Alaskan and Proud
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Addressed customer needs and made product recommendations to increase sales.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Facilitated positive shopping experience, greeted customers warmly upon entry.
Deli Clerk
Alaskan and Proud
Greeted customers at counter to fulfill requests and answer questions.
Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
Made food according to standard recipes with requested changes for customer satisfaction.
Offered product samples to customers, generating additional sales through taste-testing.
Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
Maintained cleanliness and organization in deli area, ensuring welcoming environment for customers.
Maintained strict adherence to health and safety guidelines, ensuring safe shopping and working environment.
Courtesy Clerk
Safeway
06.2013 - 03.2015
Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
Helped customers take merchandise out of store and loaded items into vehicles.
Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Enhanced customer satisfaction by providing efficient bagging and carryout services.
Improved customer experience by offering assistance with locating products throughout the store when needed.
Assisted customers with large purchases by carrying items to vehicles.
Returned unwanted items to correct store locations and restocked shelves.
Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
Maintained clean and tidy checkout area to optimize service delivery.
Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.
Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
Increased overall efficiency by assisting with price checks and product location inquiries from customers.
Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Cashier Clerk
Safeway
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Addressed customer needs and made product recommendations to increase sales.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Streamlined checkout process for increased efficiency and reduced waiting times.
Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Improved store atmosphere with thorough and prompt cleaning of checkout area.
Enhanced shopping experience, provided product information and location assistance.
Improved efficiency, organized checkout area for optimal workflow.
Floral Design Salesperson
Safeway
Organized and executed essential adjustments for seamless workflow.
Kept workspace free of debris to ensure a safe and efficient environment.
Coordinated order placements and delivery requests effectively.
Processed bollan order with attention to operational accuracy.
Processed customer transactions efficiently.
I helped be a backup checker
Maintained organized and spotless display areas for decorative pieces.
Consistently managed watering schedules for healthy growth.
Maintained cleanliness of floral stand by wiping surfaces.
Washed and stored empty containers.
Transported boxes to the crusher
Transport the garbage to the back
Caregiver
Consumer Direct Care Network Alaska
08.2016 - 01.2025
Monitored client progress for accuracy.
Provided clear instructions using vocal prompts.
Encouraged consistent pursuit of target milestones.
Built strong relationships with clients to deliver emotional support and companionship.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Talk with everyone about the client care of plans so we can set new goals