Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vanessa Buffington

Albuquerque

Summary

Security professional/trainer with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs, with extensive experience in a casino environment, excelling in incident reporting and emergency response. Recognized for implementing effective training assessments, fostering a culture of professionalism and integrity among team members. Detail-oriented and committed to maintaining a secure environment.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Security Officer III

Isleta Resort & Casino
08.2021 - 10.2025
  • Monitored premises to ensure safety and security protocols were followed.
  • Conducted regular patrols to identify and address potential security issues.
  • Assisted in maintaining accurate records of incidents and observations.
  • Responded promptly to alarms, disturbances, or emergencies as needed.
  • Provided excellent customer service while enforcing facility rules and regulations.
  • Implemented assessment tools to evaluate trainee performance, ensuring program effectiveness and knowledge retention.
  • Served as a positive role model for new officers, demonstrating professionalism, integrity, and commitment to public service at all times.
  • Conducted regular assessments to gauge trainee competence in critical skills, adjusting training plans as needed to address gaps in knowledge or ability.

Security Officer II

Isleta Resort & Casino
07.2018 - 07.2021
  • Collaborated with law enforcement during investigations to enhance security measures.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, and by foot.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.

Cashier

Isleta Resort & Casino
10.2015 - 07.2018
  • Processed customer transactions accurately using point-of-sale systems.
  • Maintained cash register and balanced cash drawers at end of shifts.
  • Provided exceptional customer service, resolving inquiries and complaints effectively.
  • Ensured compliance with company policies and procedures during all transactions.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Highland High School
Albuquerque, NM
05-2007

Skills

  • Report writing

  • Incident reporting

  • General security

  • Superior customer service

  • Emergency response

  • Conflict de-escalation

  • Document management

  • Detail-oriented

Certification

  • CPR Training
  • First Aid
  • Defensive Tactics
  • Bloodborne Pathogens Training
  • Bank Secrecy Act Training


Timeline

Security Officer III

Isleta Resort & Casino
08.2021 - 10.2025

Security Officer II

Isleta Resort & Casino
07.2018 - 07.2021

Cashier

Isleta Resort & Casino
10.2015 - 07.2018

High School Diploma -

Highland High School

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