Vanessa Bustamante
Orlando,FL
Summary
Dedicated employee with excellent experience in the office industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Personal Assistant to the General Manager
Emery Medical Solutions
03.2020 - 03.2023
- Enhanced executive efficiency by managing schedules, appointments, and travel arrangements.
- Streamlined communication for the General Manager by handling phone calls, emails, and correspondence.
- Served as point of contact between clients and managerial staff.
- Handled incoming and outgoing mail, email and faxes.
- Answered high volume of phone calls and email inquiries.
- Optimized time management for the General Manager by prioritizing tasks and delegating when necessary.
- Developed strong relationships with clients, vendors, and team members to facilitate smooth operations.
- Ensured timely delivery of reports, presentations, and proposals to support informed decision-making processes.
- Maintained strict confidentiality of sensitive information while managing documents related to legal matters or personnel issues.
- Communicated with internal departments to discuss schedules, and upcoming appointments.
- Developed strong working relationships with staff, fostering a positive work environment.
Receptionist
Central Florida Pediatric
07.2017 - 03.2020
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Associate of Arts -
Seminole State College of Florida
Sanford, FL08.2021
High School Diploma -
Charles W Flanagan High School
Pembroke Pines, FL05.2014
Skills
- Bilingual in English and Spanish
- Client relations
- Confidentiality maintenance
- Microsoft Office and Excel proficiency
- Effective communication
- Time management and multitasking capabilities
- Organizational skills
- Problem-solving abilities
- Scheduling
- Administrative support
- Resource allocation
Certification
- Technical Certificate of Laboratory Science
Timeline
Personal Assistant to the General Manager
Emery Medical Solutions
03.2020 - 03.2023
Receptionist
Central Florida Pediatric
07.2017 - 03.2020
Associate of Arts -
Seminole State College of Florida
High School Diploma -
Charles W Flanagan High School
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