Vanessa Perez
Redmond,WA
Summary
Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
Recruiter Specialist
Temporary Human Resources
09.2008 - 01.2009
- Recruited and interviewed candidates for clients companies.
- Extended employment opportunities to applicants.
- Place qualified and ideal applicants at clients companies.
- Provided support to the staffing departmental functions.
Client Service Representative
Tri-State Primero Insurance Company
02.2007 - 09.2008
- Entering new claims and helping with the preparation of reports and insurance claim forms.
- Obtaining information from the insured to prepare claim forms.
- Coverage verification and liability investigation based on direct contract and recorded interviews.
- Work directly with customers and attorneys in resolving their property and personal injury cases.
- Strong emphasis on conflict resolution in dealing with severe and traumatic accidents .
Restaurant Business Owner
Super Burritos El Cuate
01.2009 - Current
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Banquet Server
Bali Hai Golf Club
09.2006 - 01.2008
Education
Wedding Planner Coordinator - Tourism
The International School of Hospitality
Las Vegas, NV09.2006
The Art Of Concierge - Tourism
The International School of Hospitality
Las Vegas, NV01.2006
Bachelor Of Business Administration - Business Administration
Chihuahua University of Autonomy
Chihuahua Mexico 09.2004
Skills
- Talent Scouting
- Departmental Coordination
- Office Systems Management
- Sales Planning
- Business Administration
- Customer Relations
- Budget Controls
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Business Owner
Super Burritos El Cuate
01.2009 - Current
Recruiter Specialist
Temporary Human Resources
09.2008 - 01.2009
Client Service Representative
Tri-State Primero Insurance Company
02.2007 - 09.2008
Banquet Server
Bali Hai Golf Club
09.2006 - 01.2008
Wedding Planner Coordinator - Tourism
The International School of Hospitality
The Art Of Concierge - Tourism
The International School of Hospitality
Bachelor Of Business Administration - Business Administration
Chihuahua University of Autonomy
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