Hi, I’m
Vanessa Calderon
Lehigh Acres,FL
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
20
years of professional experience
1
Certification
Work History
Surgical Healing Arts Center
Medical Assistant
2022.03 - Current (2 years & 6 months)
Job overview
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures, and care plan instructions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Oriented and trained new staff on proper procedures and policies.
Gastro Health
Surgery Scheduler and Medical Assistant
2014.09 - 2022.03 (7 years & 6 months)
Job overview
- Improved patient scheduling efficiency by streamlining appointment booking processes.
- Coordinated surgical team schedules for seamless procedure planning and execution.
- Ensured optimal patient care by maintaining detailed records of medical histories, insurance information, and surgical consents.
- Reduced surgery cancellations with thorough pre-operative assessments and communication with patients.
- Demonstrated adaptability in managing last-minute schedule changes while minimizing disruption to overall workflow.
- Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
- Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
- Maintained strict confidentiality in handling sensitive patient information, adhering to HIPAA guidelines and clinic policies.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Collated pre-operative lab and imaging results to facilitate surgery planning.
Dr. F Nourafshar Pediatric Office
Medical Assistant
2013.08 - 2014.07 (11 months)
Job overview
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Family Health Center Of Southwest Florida
Medical Assistant
2004.02 - 2013.02 (9 years)
Job overview
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Called and faxed pharmacies to submit prescriptions and refills.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures, and care plan instructions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
Education
Southern Technical College At Fort Myers , Fort Myers, FL
Associate of Science from Medical Assisting
06.2005
Skills
- Phlebotomy/ Lab Equipment Operation
- Medical Terminology
- Procedure Assistance
- Patient Scheduling
- HIPAA Compliance
- Data Entry
- Sterile Technique
- EMR / EHR
- Customer Service
- Specimens Collection and Processing
- Complex Problem-Solving
- Valid FL Driver's License
- First Aid
- Fluent in Spanish
- Sterilization Techniques
- Perform patient care treatments as directed: EKG, injections, in- office surgical procedures.
Certification
- ACLS Training - Feb 16,2023
- Associates Degree Medical Assisting, Southern Technical College - 2005
- Phlebotomy Training - 2004
Timeline
Medical Assistant
Surgical Healing Arts Center
2022.03 - Current (2 years & 6 months)
Surgery Scheduler and Medical Assistant
Gastro Health
2014.09 - 2022.03 (7 years & 6 months)
Medical Assistant
Dr. F Nourafshar Pediatric Office
2013.08 - 2014.07 (11 months)
Medical Assistant
Family Health Center Of Southwest Florida
2004.02 - 2013.02 (9 years)
Southern Technical College At Fort Myers
Associate of Science from Medical Assisting
- ACLS Training - Feb 16,2023
- Associates Degree Medical Assisting, Southern Technical College - 2005
- Phlebotomy Training - 2004
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