Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanessa Callender

Richmond,TX

Summary

Experienced with property transactions, client consultations, and market research. Utilizes effective communication skills to build client relationships and close deals efficiently. Track record of leveraging negotiation tactics and industry knowledge to achieve client satisfaction.

Real estate professional with extensive experience in property sales, client management, and market analysis. Known for collaborative approach and results-driven mindset, consistently meeting client expectations while adapting to changing market conditions. Demonstrates strong negotiation skills and in-depth knowledge of property regulations. Business professional prepared for leadership roles in dynamic environments. Proven ability to drive business growth through strategic planning and innovation. Known for fostering collaborative teams and adapting to changing market demands. Expertise includes financial management, operational planning, and effective communication.

Overview

11
11
years of professional experience

Work History

REALTOR, REAL ESTATE CONSULTANT

C.R. Realty
05.2024 - Current
  • Evaluate properties using market data and inspections
  • List properties for sale or lease and promote them via ads, open houses, and listing services
  • Advise clients on market conditions, pricing, and legal requirements
  • Negotiate offers and contracts between buyers and sellers
  • Prepare and manage paperwork (contracts, leases, deeds, closing statements)
  • Coordinate property closings and oversee document signing
  • Maintain updated listings and client records
  • Build networks with attorneys, mortgage lenders, inspectors, and contractors
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
  • Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
  • Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
  • Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
  • Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
  • Ensured compliance with federal/state laws regulating real estate transactions.
  • Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.

SALES ACCOUNT MANAGER

Obsidian Integrated LLC
04.2024 - 05.2025
  • Managing accounts portfolio to achieve long-term success
  • Establishing a good relationship with clients
  • Handling customer needs
  • Dealing with disputes by providing effective solutions
  • Overseeing account representatives to boost sales
  • Making regular reports on sales performance
  • Setting sales targets
  • Making suggestions to improve sales performance
  • Handled highest volume account in territory, generating more than $ in revenue.es.
  • Met with clients per week.

CO-OWNER / REGIONAL ACCOUNT MANAGER

Callender Roofing Services
01.2018 - 12.2023
  • Responsible for adhering to the Sales Process – Territory plan workload, call reports, quotes, price verification, sales forecast, and prospecting new accounts.
  • Analysis of accounts of the company; determined and solved the problems of customers insurance claims
  • Informed management by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analysis.
  • Develop and grow the commercial relationships of assigned leading industrial customers while prospecting for new accounts to increase market penetration.
  • Maintained professional and technical knowledge by attending educational workshops; reviewing professional roofing publications; establishing personal networks.
  • Communicated by phone, email and traveled for face to face contact for accounts.
  • Designed and organized product packages for presentations and sold to clients.

PATIENT COORDINATOR

Med Spa @ Villagio
01.2017 - 01.2020
  • Led all aspects of new business development and sales in a territory regarding the sale med spa techniques and services.
  • Identified new business opportunities and strategically identified additional opportunities within existing clients;
  • Prepared and submitted weekly and monthly sales and social media activity reports.
  • General knowledge of injectables, Laser Hair Removal, Chemical Peels, Microdermabrasion, Skin Rejuvenation, Non-invasive body contouring; Coolsculpting, IPL Photo Facial, Velashape cellulite treatment and Ultherapy

ASSISTANT TO RICK CARRIER

Hancock Mortgage
01.2015 - 01.2020
  • Partnered in managing the daily operations and activities of a fast-paced mortgage lender. Oversaw and assisted with all aspects of customer service, market growth, customer retention, and employee management and development; monitored all mortgage contracts for Rick Carrier. Executed the negotiation and acquisition of new accounts through innovative direct sales efforts through Rick Carrier.
  • Performed basic accounting functions and debt collection, and competition analysis.
  • Managed and drove strategic new business development initiatives focused on building business, penetrating markets, outshining competitors, and increasing both revenue and profitability.
  • Partnered in the development of business plans and strategies to increase business to real estate agents and borrowers to process loans in the area of Greater Houston Texas
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Assisted managers in decision-making processes based on thorough research and analysis of available data.
  • Expedited project completion times due to the ability to multitask effectively under tight deadlines.
  • Increased efficiency by implementing new processes and providing administrative support to management.
  • Demonstrated adaptability by quickly mastering new software applications for various tasks.
  • Bolstered office security measures, updating and enforcing policies for handling confidential information.
  • Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
  • Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
  • Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
  • Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
  • Enhanced office efficiency by organizing and maintaining digital and physical filing systems.

Education

MBA -

Texan A&M
Texas
2007

Skills

  • Solutions-driven and aggressive sales professional with experience in regional sales, key account management, multimedia sales, new business development, business operations, strategic communications and high-performance team leadership Adept in leading a wide range of sales and business development strategies designed to establish market presence, drive multi-level sales, influence buyers, develop territories, and increase profitability in highly competitive markets
  • Roofing Services
  • Sales & Account Management
  • Relationship Management
  • Multi-Media/Ad Sales
  • Marketing & Advertising
  • Training & Team Oversight
  • Strategic Communications
  • Business Management
  • Contracts & Negotiations
  • Client relations
  • Contract negotiation
  • Strong negotiation skills
  • Comparative market analysis

Timeline

REALTOR, REAL ESTATE CONSULTANT

C.R. Realty
05.2024 - Current

SALES ACCOUNT MANAGER

Obsidian Integrated LLC
04.2024 - 05.2025

CO-OWNER / REGIONAL ACCOUNT MANAGER

Callender Roofing Services
01.2018 - 12.2023

PATIENT COORDINATOR

Med Spa @ Villagio
01.2017 - 01.2020

ASSISTANT TO RICK CARRIER

Hancock Mortgage
01.2015 - 01.2020

MBA -

Texan A&M

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Vanessa Callender