Vanessa Cantu
Houston,TX
Summary
Advisor with a robust background in customer service and sales leveraging 5 years of experience in the retail sector. Proficient in inventory management and team collaboration, effectively connecting customers with ideal products while maintaining appealing store displays
Overview
6
6
years of professional experience
Work History
Footwear Advisor
Academy
Houston, TX
02.2023 - Current
- Zone footwear merchandise: re-work footwear area to ensure store conditions are meeting or exceeding expectations through processes
- Support customers in all segments of footwear with requests such as SKU or price lookups
Cashier/Stocker
Home Depot
Houston, TX
05.2021 - 06.2022
- Assisted customers effectively at checkout
- Maintained organized stock and clean displays, contributing to a welcoming shopping environment
- Fostered teamwork in a high-pressure retail environment, ensuring smooth operations during peak hours
- Mentored new hires, accelerating their onboarding process
Cashier/Stocker
Kroger
Houston, TX
06.2019 - 08.2020
- Assisted customers with purchases and efficiently processed transactions
- Handled cashier duties, ensuring accurate sales and tender transactions
- Maintained checkout area cleanliness, adhering to housekeeping standards
- Resolved price discrepancies and ensured accurate pricing
Education
Basics -
San Jacinto Community College
Houston, TXHigh School -
J . Frank Dobie High School
Houston, TX01.2021
Skills
- Bookkeeping
- Customer Service
- Inventory Management
- Spanish
- Computer
- Efficient
Timeline
Footwear Advisor
Academy
02.2023 - Current
Cashier/Stocker
Home Depot
05.2021 - 06.2022
Cashier/Stocker
Kroger
06.2019 - 08.2020
Basics -
San Jacinto Community College
High School -
J . Frank Dobie High School