Summary
Overview
Work History
Education
Websites
Timeline
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VANESSA Caraballo

Hackettstown,NJ

Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenges with a successful team.

Overview

13
13
years of professional experience

Work History

Dispatcher

Oldcastle APG
Wharton, NJ
04.2025 - Current
  • Worked closely with transportation supervisor to dispatch and assign loads.
  • Assigned drivers to appropriate routes based on customer needs.
  • Verified driver credentials prior to assigning them a route or task.
  • Provided timely updates to customers regarding their orders or requests.
  • Resolved customer complaints related to service issues or delays.
  • Coordinated with other dispatchers to ensure efficient delivery schedules were met.
  • Managed daily delivery and work schedules to maximize coverage.
  • Monitored changes in delivery schedule and communicated changes to customers.
  • Mentored junior team members
  • Ordered supplies to issue to personnel.
  • Received or prepared work orders.
  • Dispatched drivers to meet daily delivery needs for company customers.

EHS Coordinator

Oldcastle APG
Wharton, NJ
03.2024 - 04.2025
  • Tracked safety violations, incidents, injuries, illnesses, and workers' compensation claims using OSHA recordkeeping forms 300 and 301.
  • Conducted safety inspections to ensure compliance with regulations.
  • Provided guidance and assistance on environmental, health, and safety issues.
  • Monitored employee exposures to hazardous substances and ensured proper use of personal protective equipment.
  • Performed risk assessments of the workplace environment to identify potential hazards.
  • Investigated incidents, accidents, and near-misses to determine root cause and corrective actions.
  • Maintained records of hazardous materials inventory and disposal activities.
  • Participated in business safety committee meetings and health and safety audits.
  • Maintained and updated emergency response plans or procedures.

Administrative Assistant

Oldcastle APG
Wharton, NJ
04.2022 - 03.2024
  • Managed office supplies inventory and placed orders when necessary.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Greeted visitors and provided general information about the company.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.

Warehouse Lead

Somerset Syrup
Edison, NJ
01.2020 - 04.2020
  • Pulling & proofing orders
  • Checking drivers in & out
  • Merchandise receiving; both physically and computer entry
  • Maintaining an orderly warehouse
  • Ensuring that quality and safety standards are met
  • Ensuring that housekeeping standards are met daily
  • Developing a team-oriented environment
  • Staged and sorted products for loading.

Operations Team Leader

Restoration Hardware
Avenel, NJ
07.2017 - 03.2019
  • Monitor work habits and coach associates to achieve productivity standards and policy adherence.
  • Maintain a clean, neat, and orderly work area and ensure that the warehouse is consistently clean and free of debris.
  • Handle all incoming emails in regards to escalations, inspections, dock searches.
  • Scheduling/Routing all medic appointments for road medics.
  • Identified and solved complex strategy problems to drive organizational goals.
  • Monitored inventory levels on weekly basis and placed new orders for merchandise to keep supply well-stocked.
  • Determined effective schedules and managed daily workflow.
  • Read and interpreted standard operating procedures to complete work in an accurate and efficient manner.
  • Inspected finished products for quality and adherence to customer specifications.
  • Worked with managers to implement the company's policies and goals.

Shipping/Receiving Lead

Restoration Hardware
Avenel, NJ
07.2015 - 07.2017
  • Handle all inbound freight.
  • Review and report manpower shortages.
  • Train new employees based on department processes and standard work.
  • Responsible to ensure operators are using the correct production equipment to quality specifications.
  • Ensure 100% accuracy and efficiency of Inventory.
  • Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Communicated with teammates and supervisors about potential hazards and other issues to resolve together.
  • Responded to job-related inquiries from supervisor quickly and professionally and provided updates on anticipated task completion times.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Contributed ideas on ways to improve or optimize warehousing procedures.
  • Tracked movements with hand-held scanners and daily production sheets to keep records accurate.
  • Attached identifying tag or labels to materials or marked information on cases, bales, or other containers.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.

Support Associate

Restoration Hardware
Avenel, NJ
11.2014 - 07.2015
  • Coordinated communication between our Contract team and providers/HDL.
  • Answer all incoming emails.
  • Create manual delivery checklists.
  • Track trailers for different RH sites.

Returns Clerk

Restoration Hardware
Avenel, NJ
03.2012 - 11.2014
  • Manage and conduct all reverse processing and analysis to include: MOS, route reconciliation, pull backs, delivery and return support exceptions, cancel reports, open checklist reports, reschedule resolution, returns repacking, returns processing and manifesting, loss prevention and shrink control.
  • Delegated tasks to employees based upon individual strengths and experience.
  • Guided and supported 10 staff members to consistently achieve team and personal goals.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.

Education

Associate of Arts - Full Stack Web Development

Bryan University
Tempe, AZ
05.2022

Associate of Arts - Criminal Justice

University of Phoenix
2009

Timeline

Dispatcher

Oldcastle APG
04.2025 - Current

EHS Coordinator

Oldcastle APG
03.2024 - 04.2025

Administrative Assistant

Oldcastle APG
04.2022 - 03.2024

Warehouse Lead

Somerset Syrup
01.2020 - 04.2020

Operations Team Leader

Restoration Hardware
07.2017 - 03.2019

Shipping/Receiving Lead

Restoration Hardware
07.2015 - 07.2017

Support Associate

Restoration Hardware
11.2014 - 07.2015

Returns Clerk

Restoration Hardware
03.2012 - 11.2014

Associate of Arts - Full Stack Web Development

Bryan University

Associate of Arts - Criminal Justice

University of Phoenix

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VANESSA Caraballo