Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Generic

Vanessa Cason

Temple,TX

Summary

Dynamic and dedicated professional with a proven track record at Raising Cane's Restaurants, showcasing exceptional customer service and teamwork. Excelled in fast-paced environments, demonstrating strong problem-solving and cash handling abilities. Recognized for leadership qualities and a commitment to safety, significantly enhancing customer satisfaction and operational efficiency.

Overview

9
9
years of professional experience

Work History

Crew Member

Raising Cane's Restaurants
07.2024 - Current
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
  • Completed milkshakes and ice cream desserts for customers.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Worked front counter, drive-thru and other areas.
  • Accurately operated cash register to process customer payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Worked well with teammates and accepted coaching from management team.
  • Became familiar with products to answer questions and make suggestions.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Brewed coffee and tea and changed out drink station syrups.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Observed customer purchases in line and differentiated between standard portions.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Stocked shelves to organize aisles in assigned department.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Prepared salads, soups and sandwiches for customers.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.

CNA

Caraday Centers TLC East
08.2015 - 05.2024
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
  • Completed milkshakes and ice cream desserts for customers.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Worked front counter, drive-thru and other areas.
  • Accurately operated cash register to process customer payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Worked well with teammates and accepted coaching from management team.
  • Became familiar with products to answer questions and make suggestions.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Brewed coffee and tea and changed out drink station syrups.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Observed customer purchases in line and differentiated between standard portions.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Stocked shelves to organize aisles in assigned department.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Prepared salads, soups and sandwiches for customers.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.

Education

Temple High School
Temple, TX

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Clear Communication
  • Cash Handling
  • Cleaning
  • Customer Engagement
  • Taking Orders
  • Self-discipline
  • Interactive communication skills
  • Flexible Schedule
  • Safe Food Handling
  • Integrity and Honesty
  • Safety awareness
  • Initiative and Self-Motivation
  • Verbal and written communication
  • Leadership Qualities
  • Drive-Thru Operations
  • Food Preparation
  • Heavy Lifting
  • Learning Agility
  • Store Opening and Closing
  • Crew Leadership
  • Safety
  • Resilience and persistence
  • Hospitality service expertise
  • Valid Driver's License
  • Complex Problem-Solving
  • Visual Communication
  • Creativity and Innovation
  • Inventory Restocking
  • Order Management
  • Performance Improvement
  • Menu Memorization
  • Supplies Monitoring and Restocking
  • Telephone Etiquette
  • Cooking
  • Positive Company Representation
  • Food Running
  • Health Code Compliance
  • Beverage Preparation
  • Assertiveness
  • Equipment Maintenance
  • Ordering Procedures
  • Diversity awareness
  • Salesmanship
  • Influencing skills
  • Housekeeping
  • Inventory Counts
  • Point-of-sale transactions
  • Sales expertise
  • Quality Control Checks
  • Point of sale operation
  • Order delivery practices
  • Table setting knowledge
  • State regulations knowledge
  • Production Line Work
  • Product Promotion
  • Steering
  • Fish tagging
  • Embarkation assistance

Languages

Spa
Professional Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Crew Member

Raising Cane's Restaurants
07.2024 - Current

CNA

Caraday Centers TLC East
08.2015 - 05.2024

Temple High School

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Vanessa Cason