Vanessa Castillo
Sunnyvale,CA
Summary
Detail-oriented administrative professional bringing several years' experience in payroll operations and a goal-oriented approach. Providing logistical support for various projects, programs and initiatives.
Overview
10
10
years of professional experience
Work History
Payroll Assistant
Doctors Medical Center
08.2022 - Current
- Support Women & Children's Director and Assistant Director
- Process payroll for the Women & Children's department, 300+ staff members including traveling assignments
- Ensure department's (LMRS) hour performance is accurate with staff's time entry and census
- Monitor employee attendance and performance to verify punctuality and absences
- Serve as a liaison between Human Resources and Finance departments
- Submit department's expense reimbursements, purchase requests, and capital orders
Administrative Assistant
Google Wellness Centers via One Medical
01.2018 - 01.2021
- Provided support to 10 clinical staff members in office and surrounding regions during virtual hours
- Monitored electronic calendars using OneLogin to schedule meetings, appointments, and conference calls
- Assisted business-to-business clients onsite at Google by providing a seamless medical care experience at front desk, by phone and email
- Triaged and redirected 100-150 clinical phone calls per day to our virtual medical team
Patient Care Coordinator
Google Wellness Centers via Premise Health
02.2016 - 01.2021
- Assisted with patient registration, check-in, and appointment scheduling
- Addressed patients' complaints-head on, investigated concerns and worked with medical staff to devise solutions
- Compiled and maintained medical charts and reports in complex digital databases
Security Receptionist
LinkedIn via ABM Industries
09.2014 - 02.2016
- Handled multi-line phone system and directed calls and messages
- Managed travel arrangements for working personnel
Education
High School Diploma -
Fremont High School
Sunnyvale, CA06.2012
Skills
- Microsoft Office Suite
- Outlook
- Schedule Management
- Multi-Line Telephone Systems
- Confidentiality and Data Protection
- Insurance Eligibility Verification
- Document and File Management
- Payroll Processing
- Time Management
- Team Collaboration
- Expense Reimbursements
Timeline
Payroll Assistant
Doctors Medical Center
08.2022 - Current
Administrative Assistant
Google Wellness Centers via One Medical
01.2018 - 01.2021
Patient Care Coordinator
Google Wellness Centers via Premise Health
02.2016 - 01.2021
Security Receptionist
LinkedIn via ABM Industries
09.2014 - 02.2016
High School Diploma -
Fremont High School
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