Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanessa Cathren

Milwaukee

Summary

Dynamic Shift Lead Manager at Noodles & Company with a proven track record in team motivation and employee training. Enhanced service delivery through process improvements, reducing wait times significantly. Committed to workplace safety and policy enforcement, fostering a high-performance environment that prioritizes customer satisfaction and operational excellence.

Overview

7
7
years of professional experience

Work History

Shift Lead Manager

Noodles & Company
06.2024 - Current
  • Supervised daily operations, ensuring optimal workflow and staff performance.
  • Trained and mentored team members on standard operating procedures and safety protocols.
  • Coordinated shift schedules to maximize efficiency and meet staffing requirements.
  • Implemented process improvements that enhanced service delivery and reduced wait times.
  • Resolved customer complaints promptly, maintaining high satisfaction standards.
  • Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
  • Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.

Personal Caregiver

Omni Personal Care
03.2021 - 08.2023
  • Assisted clients with daily living activities to promote independence and well-being.
  • Observed and reported changes in clients' conditions to ensure appropriate care adjustments.
  • Maintained cleanliness and organization of living spaces to create a safe environment.
  • Communicated effectively with clients and families to build trust and understanding.
  • Supported medication management by reminding clients of schedules and dosages.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Guided patients to restroom to support bladder and bowel relief requirements.

Personal Caregiver

Love With Purpose Llc
01.2019 - 11.2022
  • Provided compassionate personal care and support to clients, ensuring comfort and well-being.
  • Assisted clients with daily living activities, including bathing, grooming, and meal preparation.
  • Monitored client health status, reporting changes to healthcare professionals promptly.
  • Developed and maintained trusting relationships with clients and their families through effective communication.
  • Maintained clean, safe, and well-organized patient environment.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Provided basic grooming and hygiene assistance to patients.
  • Provided safe mobility support to help patients move around personal and public spaces.

Education

High School Diploma -

Pulaski High School
Milwaukee, WI

Skills

  • Team motivation
  • Workplace safety
  • Employee training
  • Policy enforcement
  • Cash handling
  • Rules enforcement

Timeline

Shift Lead Manager

Noodles & Company
06.2024 - Current

Personal Caregiver

Omni Personal Care
03.2021 - 08.2023

Personal Caregiver

Love With Purpose Llc
01.2019 - 11.2022

High School Diploma -

Pulaski High School

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