Vanessa Cavazos
1201 Leticia St Edinburg,TX
Summary
Results-oriented sales team member skilled at implementing marketing strategies to substantially increase store productivity and repeat clientele. Expertise in arranging new merchandise and managing cash registers. Bilingual phlebotomy technician with fluency in Spanish and English. Driven and energetic professional with four-year background in retrieving patient blood and bodily fluids.
Skilled in all aspects of customer relationship management and satisfaction. Client-first attitude toward accomplishing tasks. Dependable and diligent individual with over 5 years of experience working in customer service.
Overview
5
5
years of professional experience
Work History
Server
Twin Peaks Restaurants
Mcallen, TX
07.2023 - Current
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- 32 hours a week
Kickin Axes
Kickin Axes RGV
Mccallen , TX
09.2022 - Current
- Trained customers in proper use of equipment for safety and maximum results.
- Adjusted coaching techniques to meet customers needs and address strengths and weaknesses.
- Listened to customer requests and asked questions to provide effective solutions.
- 18 hours per week
Sales Associate
Foot Locker
McAllen, TX
06.2019 - 08.2021
- Collected payments and provided accurate change.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Helped customers find specific products and offered product advice.
- 28 hours per week
Sales Associate
PacSun-Pacific Sunwear
McAllen, TX
04.2019 - 08.2020
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
- Answered product questions with up-to-date knowledge of sales and promotions.
- 16 hours per week
Education
Bachelor of Science - Kinesiology
The University of Texas Rio Grande Valley
Edinburg, TX05-2023
High School Diploma -
Memorial High School
Mcallen, TX06.2019
Skills
- Reliable and punctual
- Documentation and record keeping
- Customer Service
- Public Speaking
- Microsoft Office
- Team Management
- Bilingual
Certifications
- Microsoft office certified
- Phlebotomy technician
- EKG technician
Timeline
Server
Twin Peaks Restaurants
07.2023 - Current
Kickin Axes
Kickin Axes RGV
09.2022 - Current
Sales Associate
Foot Locker
06.2019 - 08.2021
Sales Associate
PacSun-Pacific Sunwear
04.2019 - 08.2020
Bachelor of Science - Kinesiology
The University of Texas Rio Grande Valley
High School Diploma -
Memorial High School
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