Vanessa Cavazos
Houston,TX
Summary
Dynamic professional with extensive experience in invoice processing and vendor relationship management. Proven ability to resolve discrepancies and enhance billing accuracy. Skilled in fostering teamwork and collaboration while ensuring compliance and driving efficiency in financial operations. Committed to delivering exceptional customer engagement and support.
Overview
16
16
years of professional experience
Work History
Purchasing Team Lead
Helios Services LLC
Waller, TX
07.2023 - Current
- Maintained comprehensive documentation of all purchasing activities to ensure transparency.
- Verified item receipt by comparing deliveries with orders and resolved discrepancies with suppliers.
- Evaluated procurement processes and recommended improvements for efficiency.
- Managed email communication with stores and suppliers to confirm orders and track price revisions.
- Oversaw purchase order shipments, managing deadlines and cancellation dates effectively.
- Established and nurtured relationships with suppliers to enhance product access and information flow.
- Reviewed purchasing trends and forecasted demand for inventory planning and replenishment.
- Processed purchase orders and invoices per company procedures to maintain compliance.
Accounts Payable Specialist
Design Air Systems
Houston, TX
09.2022 - 07.2023
- Produced month-end closing reports and provided actionable suggestions on remittance for quick resolution.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Used advanced software skills to produce high-quality documents, reports and presentations.
- Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
- Prepared month-end closing entries for detailed reporting and record keeping.
- Oversaw bookkeeping and accounting systems and entered data into systems accurately.
- Prepared vendor invoices and processed incoming payments.
- Managed invoices for new materials and parts.
- Maintained good working relationships with vendors and resolved disputes.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Studied past records to detect duplicate statements and fraud, avoiding penalties for non-compliance.
- Registered transactions and data on accounting database to track history and safeguard information.
- Assisted manager in conducting internal audits to analyze findings.
- Evaluated financial records to detect errors and discrepancies.
Account Resolution Specialist
Design Air Systems
Houston, TX
09.2022 - 07.2023
- Completed in-depth research to investigate claims and resolve problems.
- Monitored aging accounts and reached out to customers to discuss payments.
- Documented all actions performed and interactions with customers.
- Negotiated arrangements to manage defaults, payment plans or full remittance of balance owed.
- Maintained high volume of calls and met demands of busy and productive group.
- Researched accounts and completed due diligence to resolve collection problems.
- Processed payments and applied to customer balances.
- Used probing techniques to determine debtors' reasons for delinquency.
- Achieved performance goals on consistent basis.
- Negotiated to collect balance in full.
- Trained new team members on scripts, company services, and collection strategies.
- Quantified debtor balances to avoid late payments and bad credit.
Senior Billing Specialist
Design Air Systems
Waller, TX
04.2018 - 09.2022
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Provided excellent customer service, developing and maintaining client relationships.
- Prepared and submitted monthly billing reports to management for financial overview.
- Reviewed and reconciled customer accounts to manage accuracy of payments.
- Researched and resolved billing discrepancies to enable accurate billing.
- Developed and maintained billing procedures to make timely payments.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Processed and verified invoices to secure accuracy of billing information.
- Identified payment trends and adjusted billing processes accordingly to retain customers.
- Monitored customer accounts to identify and rectify billing issues.
- Worked with multiple departments to check proper billing information.
- Used data entry skills to accurately document and input statements.
- Collaborated with customers to resolve disputes.
- Responded to customer concerns and questions on daily basis.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Generated monthly billing and posting reports for management review.
Childcare Center Assistant Director
Tiny treasures
Houston, TX
02.2010 - 06.2016
- Remained up-to-date on childcare standards and procedures by completing ongoing training and courses.
- Met all policies and legal requirements by interviewing, hiring, and training qualified staff members.
- Maintained understanding of curriculum best practices and administrative functions of child development programs by attending professional development seminars.
- Helped center adhere to established budget by developing cost controls and promoted safe, happy, and stimulating environment for children.
- Complied with state and federal requirements by managing and coordinating curricula with staff by developing and facilitating marketing and communications plans.
Education
High School Diploma -
Houston, TXSkills
- Invoice processing billing cycle management
- Customer engagement collections
- Correct discrepancies and prepare statements
- Maintain records and data validity
- Process payments and review payment documents
- Records research Accounting support
- Billing process management
- Research point of process failure and information due diligence
- Develop supporting documentation
- Lead Onboard training
- Teamwork and collaboration
- Analytical and critical thinking
- Investigate and resolve issues
- Entry verification
- Expense tracking
- Vendor relationship management
- Report preparation
- Vendor invoice processing
- Financial statements expertise
- Sheet balancing
- Accounting remittances
- Team building
- Quality phone etiquette
- Dependable and responsible
- Cultural awareness
- Organization and time management
- Financial data entry
Timeline
Purchasing Team Lead
Helios Services LLC
07.2023 - Current
Accounts Payable Specialist
Design Air Systems
09.2022 - 07.2023
Account Resolution Specialist
Design Air Systems
09.2022 - 07.2023
Senior Billing Specialist
Design Air Systems
04.2018 - 09.2022
Childcare Center Assistant Director
Tiny treasures
02.2010 - 06.2016
High School Diploma -
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