Vanessa Ceballos Henao
Sunrise,FL
Summary
Leveraged expertise to maintain high safety standards and minimize downtime. Demonstrated proficiency in troubleshooting equipment issues and optimizing workflow efficiency. Operations professional with strong expertise in machinery and process optimization. Reliably collaborates with teams to meet goals and adapts to evolving demands with ease. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Operator II
Teva Pharmaceuticals
10.2022 - Current
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Accurately documented all operational data.
- Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
- Streamlined setup process for new production lines, accelerating transition between product batches.
- Improved product quality with meticulous attention to detail during inspection and sorting processes.
- Met production targets and tight deadlines by collaborating closely with team members.
- Inspected products and machines to maintain quality and efficiency.
- Enhanced product quality by implementing quality assurance protocols.
- Adequate management of control substances during and after operations.
- Aggregation and serialization
- Usage of Manufacturing Execution System (MES)
- Adhered to good manufacturing practices and standard operating procedures.
Assistant Manager
Family Dollar
02.2020 - 10.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Strengthening merchandising and promotional strategies to drive customer engagement and boost sales.
- · Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- · Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Customer Service Cashier
Festival Supermarket
05.2019 - 02.2020
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Counted money in drawers at beginning and end of each shift.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
Medical Office Assistant
Tecnologia Diagnostica Del Valle (TDV)
05.2018 - 03.2019
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
Dental Hygienist
Ria
01.2017 - 04.2018
- Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
- Educated patients on proper brushing and flossing techniques to promote long-term oral health.
- Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
- Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
Education
Associate of Science - Dental Hygiene
Broward College
Davie, FL06-2028
Associate of Science - Dental Hygiene
CCOP
Colombia08-2014
Skills
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Efficient multitasking
- Machine setup
- Quality assurance
- Analytical thinking
- Advanced troubleshooting
- Punctual and reliable
- Computer skills
- Materials handling
- Visual inspection
- Production documentation
- Equipment operation
- Data entry
Languages
English
Spanish
Timeline
Operator II
Teva Pharmaceuticals
10.2022 - Current
Assistant Manager
Family Dollar
02.2020 - 10.2022
Customer Service Cashier
Festival Supermarket
05.2019 - 02.2020
Medical Office Assistant
Tecnologia Diagnostica Del Valle (TDV)
05.2018 - 03.2019
Dental Hygienist
Ria
01.2017 - 04.2018
Associate of Science - Dental Hygiene
Broward College
Associate of Science - Dental Hygiene
CCOP
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