Vanessa Ceja
Panora,CA
Overview
15
15
years of professional experience
Work History
Training Instructor
Carelon Medical Benefits Management
Glendale, CA
08.2015 - Current
- Maintained compliance with company standards, regulatory requirements and quality goals.
- Evaluated training needs and developed appropriate class offerings.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Assessed skill gaps for employees in the Learning and Development department and developed training courses to meet identified needs.
- Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
- Monitored participant workflow and behaviors throughout training process.
Medical Assistant
Scv Quality Care - Urgent Care, Family Medicine & Occupational Medicine
Santa Clarita, CA
10.2012 - 11.2015
- Taught patients about medications, procedures and care plan instructions.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Campus Aide
LAUSD School District
Northridge, CA
08.2010 - 06.2012
- Supported campus events to increase student engagement and promote campus-wide initiatives.
- Kept records of student progress for teachers and parents and made notes on details such as behavior, grades, comprehension and personal growth.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Promoted physical, mental and social development using classroom games and activities.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Tutor Mentor
New Directions For Youth
North Hollywood, CA
02.2009 - 09.2011
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Identified learning needs and implemented fun and engaging learning activities to help students advance.
- Provided appropriate learning materials for students.
- Improved test scores by focusing on reading comprehension, math, and critical thinking skills through one-on-one tutoring sessions.
- Collaborated with parents to create tutoring sessions appropriate for student's age, learning preference and learning style.
Education
High School Diploma -
Robert Fulton College Preparatory
Van Nuys, CA06.2008
Certificate - Medical Assisting
Concorde Career College
North Hollywood, CAAssociate of Arts - Social And Behavior Sciences
Los Angeles Valley College
Valley Glen, CA12.2021
Bachelor of Arts - Sociology
California State University - Northridge
Northridge, CA08.2022
Skills
- Online-Based Education
- Software Languages
- Group and Individual Instruction
- Student Progress Analysis
- Problem-Solving Skills
- Confidence Building
- Resource Gathering
Languages
Spanish
Native or Bilingual
Timeline
Training Instructor
Carelon Medical Benefits Management
08.2015 - Current
Medical Assistant
Scv Quality Care - Urgent Care, Family Medicine & Occupational Medicine
10.2012 - 11.2015
Campus Aide
LAUSD School District
08.2010 - 06.2012
Tutor Mentor
New Directions For Youth
02.2009 - 09.2011
High School Diploma -
Robert Fulton College Preparatory
Certificate - Medical Assisting
Concorde Career College
Associate of Arts - Social And Behavior Sciences
Los Angeles Valley College
Bachelor of Arts - Sociology
California State University - Northridge