VANESSA CEPERO

• Performed scheduled patient safety checks and documented results to establish patients' well-being.
• Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
• Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
• Applied de-escalation and limit-setting techniques to promote patient cooperation.

• Conducted regular inspections of resident rooms to ensure cleanliness and orderliness
• Monitored resident behavior patterns for any changes that could indicate a decline in mental health or physical condition
• Responded quickly to emergency situations such as falls or medical episodes while remaining calm under pressure
• Collaborated with multidisciplinary teams including nurses, doctors, therapists, and social workers to provide comprehensive care for residents
• Actively participated in team meetings to discuss new initiatives or strategies related to patient care
• Respected cultural diversity among patients by recognizing different values or beliefs held within the community
• Performed housekeeping duties such as laundry services, cleaning bathrooms and bedrooms, dusting furniture, vacuuming floors, and changing linens
• Prepared residents for meals and activities, helping home run efficiently
• Adapted quickly to changing situations and remained flexible when working with different types of people
• Observed residents' physical conditions and reported any changes or concerns promptly.

•Adhered strictly to all local laws regarding patient rights and privacy regulations.

•Monitored progress towards goals on an ongoing basis through regular contact with clients and other involved parties.

•Lead Case Management- Manage team for social workers and personal caseload to help children find permanenthome situations.

•Participated in team meetings to discuss case management strategies for individual cases.

•Educated clients on available community resources and how to access them effectively

•Assisted clients with obtaining basic needs such as housing, food, clothing, transportation, employment assistance and medical care.

•Maintained clients' records by reviewing case notes and logging events and progress.

•Created individualized service plans in collaboration with clients, families, and other professionals.

•Demonstrated success in building relationships with clients and providing emotional support.

•Implemented case management plans, provided assessments, and offered counseling and support.

•Monitored and evaluated case management services to ensure quality and effectiveness.

•Coordinated meetings between clients, family members and other health care providers involved in the treatment process.

•Met directly with patient to assess needs and develop individualized continuing care plan in collaboration with physician

•Evaluated client eligibility for government benefits or entitlements such as Social Security Disability Insurance.

•Provided advocacy services on behalf of clients when necessary.

•Conducted crisis intervention sessions with clients when needed.

•Helped patients reach plan of care goals through case reviews.

•Communicate between foster and birth families to promote healthy development and wellbeing.

•Provided and coordinated assessments of unaccompanied children, individual service plans, and efforts to release unaccompanied children from ORR custody.

•Ensured all services for children and youth are accounted and maintain case files for unaccompanied children.

•Gather information from clinical histories, interviews and other sources.

•Help children and families improve coping skills in life situations.

•Facilitate visitation with birth families and siblings.

•Check on children per protocol to assess safety, coping and wellbeing in placement.

•Set team directions, resolve problems and provide guidance to members of the team.

• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.

• Increased client satisfaction rates by soliciting feedback on services provided and making necessary improvements accordingly.
• Monitored trends in homelessness within the community actively to inform strategic planning processes for the shelter.
• Enhanced staff efficiency by providing ongoing training and support in crisis intervention and conflict resolution techniques.
• Contributed to successful grant applications by providing accurate statistics on shelter operations, client demographics, and program outcomes.