Dynamic professional with a proven track record at Amazon, excelling in customer service and inventory management. Recognized for enhancing customer satisfaction and streamlining processes. Skilled in time management and attention to detail, fostering strong stakeholder relationships to drive engagement and operational success. Reliable and dedicated team player committed to achieving excellence.
Overview
21
21
years of professional experience
Work History
Assembler
Terumo BCT
11.2025 - Current
Assembled components efficiently to meet production deadlines.
Operated hand tools and machinery according to safety protocols.
Inspected finished products for quality assurance and compliance.
Collaborated with team members to optimize assembly processes.
Associate
Amazon
Aurora, CO
11.2019 - 01.2025
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Developed and implemented strategies to increase customer satisfaction and engagement.
Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Fresh Cut Clerk
Safeway
Aurora, CO
01.2017 - 03.2017
Demonstrated superior attention to detail while inspecting all products for freshness before preparing for sale or consumption.
Collaborated with team members to provide exceptional service and meet department goals.
Delivered high-quality fresh cut products by adhering to established guidelines for cutting techniques and presentation standards.
Provided timely assistance to customers, addressing inquiries and offering product recommendations.
Area Manager
ZenZest
Philippines
06.2005 - 02.2013
Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
Conducted training sessions to educate employees on best practices and procedures to increase profitability.