Summary
Overview
Work History
Education
Skills
Timeline
Generic
Vanessa Chapman

Vanessa Chapman

LaBelle,FL

Summary

Dynamic Hair Stylist and adept Data Entry Clerk with a proven track record at Gail Days Family Hair Salon, enhancing client satisfaction through personalized services and advanced styling techniques. Skilled in social media marketing and client consultations, I excel in building relationships and streamlining operations. My enthusiastic approach and detail-oriented skills have significantly contributed to increased client retention and salon revenue.

Overview

19
19
years of professional experience

Work History

Hair Stylist

Gail Days Family Hair Salon
02.2022 - Current
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Resolved guest complaints about service or style.
  • Counted and documented opening and closing cash amounts daily.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.

Hair Stylist

Sunstreaks Hair Salon
09.2019 - 07.2022
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Increased salon revenue by upselling products and additional treatments during appointments.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
  • Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.
  • Answered phone calls and emails to schedule client appointments.
  • Maintained regular client list and successfully handled walk-in customers.
  • Used social media platforms to promote salon and services.
  • Utilized latest techniques in balayage, ombre, highlights and color correction.

Data Entry Clerk

Lynx Services
03.2008 - 10.2012
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
  • Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
  • Reduced turnaround time for projects by consistently meeting or exceeding deadlines while maintaining high-quality work output.
  • Developed data entry policies and procedures in compliance with company standards.
  • Checked for accuracy by verifying data and records.
  • Compared transcribed data with source document to detect and correct errors.

Restaurant Manager

Wendys Restaurant
03.2005 - 06.2007
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Implemented cost-saving measures through streamlined processes, efficient scheduling, and strategic vendor negotiations.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.

Education

Cosmetology

Sunstate Academy
Fort Myers, FL
06.2017

GED -

Labelle High School
Labelle, FL
04.2004

Skills

  • Quick Learner
  • Client consultation
  • Appointment Scheduling
  • Hair styling techniques
  • Detail-orientated
  • Advanced communication skills
  • Highly motivated self-starter
  • State Licensed Cosmetologist
  • Appointment Coordination
  • Decision-Making
  • Supply Ordering and Management
  • Data Entry
  • Payment Processing
  • Social Media Marketing
  • Staff Supervision
  • Desktop and Laptop Computers
  • POS Terminal Operation
  • Employee Training
  • Workspace Organization
  • Relationship Building
  • Product Knowledge
  • Clear Communication
  • Social skills

Timeline

Hair Stylist

Gail Days Family Hair Salon
02.2022 - Current

Hair Stylist

Sunstreaks Hair Salon
09.2019 - 07.2022

Data Entry Clerk

Lynx Services
03.2008 - 10.2012

Restaurant Manager

Wendys Restaurant
03.2005 - 06.2007

Cosmetology

Sunstate Academy

GED -

Labelle High School

Similar Profiles

CREATE PROFILE
Vanessa Chapman