Summary
Overview
Work History
Education
Skills
Timeline
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Vanessa Chappins-Nuno

Carlsbad ,CA

Summary

Enthusiastic individual accustomed to working in deadline-driven environments. Well-developed verbal and written communication skills paired with excellent project management abilities. Proven skills in coordinating graphic designs to further drive home important museum content and engage the target audience.

Overview

8
8
years of professional experience

Work History

Lead Visitor Experience Associate

Mingei International Museum
04.2023 - Current
  • Created artist description labels for new artist driven events and material to increase store foot traffic, ultimately boosting overall revenue.
  • Assisted in placement of signage throughout the museum to create clarity on wayfinding for on going events.
  • Maintained stock of rackcards from various departments, Communique and shop printing materials.
  • Enhanced Museum event recognition by assisting MAD department in creating and sharing monthly calender of events for guests, members, and docents.
  • Assisted Education Manager with scheduling of museum tours and keeping record of docent assigned shifts.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Facilitated smooth handovers between shifts by creating comprehensive documentation of completed tasks, upcoming event schedules and pending items for follow-up action.
  • Greeted guests and offered assistance for increased customer satisfaction.
  • Managed inventory control, cash control, and store opening and closing procedures.

Public Archaeology Coordinator

San Diego Archaeological Center
10.2022 - 04.2023
  • Head museum educator and Manager of student, teen, family and adult educational public programming
  • Created and oversaw all website graphics, social media, and newsletter content for the department and current programs.
  • Collaborated with department heads to develop communication and marketing plans aligning with overall museum objectives, fostering a unified approach toward shared goals.
  • Developed comprehensive style guides to maintain brand consistency across all channels.
  • Produce visually consistent signage and promotional materials for exhibitions.
  • Streamlined creative processes for improved efficiency and team productivity.
  • Draw themes from exhibitions for interpretative education spaces, written materials, including curriculum and guides, for the pubic, volunteers, and docents.
  • Recruited, hired, trained and supervised volunteers and interns and implemented online training program that offered furthering understanding of museum duties.
  • Maintained community partnerships with local public schools, home school groups, and professionals for all collaborative programming.
  • Managed budgets, billing, waivers, and enforcing Museum policies for all programs.
  • Archival Organization and Research Facilitator and oversaw management of Education Department collections.
  • Scheduling, facilitating, events and workshops for Volunteers, Interns, Museum Members, and Community Partners.

Community Outreach and Volunteer Coordinator

San Diego Archaeological Center
05.2022 - 10.2022
  • Assisted in creating website graphics, social media, and newsletter content for the department and current programs.
  • Assistant educator to the Director of Education.
  • Writing, designing and developing curriculums, lesson plans and youth programming.
  • Conducted community events to promote different programs and educate public on the Museum's mission and vision.
  • Assisted the Collections Manager with facilitating research, curating collections and exhibition label design.
  • Maintained community partnerships with local public schools, home school groups, universities, and professionals for all collaborative programming.
  • Scheduling, facilitating, events and workshops for Volunteers, Interns, students, teens, families, Museum Members, and Community Partners.
  • Manager of all volunteers and interns, conducted orientations, and developed training course material.
  • Lab Management and direct supervisor for the Collection and Education departments Volunteers and Interns.

Collections Manager Interim

San Diego Archaeology Center
09.2021 - 05.2022
  • Curating and accessioning collections for all of San Diego County.
  • Created website, social media, and newsletter content for the Collection Department.
  • Oversaw all exhibition designs and label instillations.
  • Facilitated research, managed library spaces and Collection Lab, Volunteers, and Interns.
  • Assisted the Education Department with developing public programs focused on drawing themes from exhibitions.
  • Scheduling and developing workshops for Collection Department Volunteers and Interns.
  • Trained and mentored new Volunteers and Interns on curation methods, documentation requirements and collection preservation.
  • Processing in-coming and out-going loans.
  • Database Management.
  • Monitored payments due from clients and promptly contacted clients with past due payments.

Shift Supervisor

STARBUCKS COFFEE COMPANY
10.2016 - 01.2022
  • Helped store management promote new store items by sharing and installing signage.
  • Assisted the store manager in executing store operations during scheduled shifts.
  • Responsible for keeping track of financial records.
  • Regulated pricing, inventory count and supply during shift hours.
  • Enforced company policies and regulations with employees.
  • Documented daily production and materials usage within our database to track data for store manager review.
  • Participated in store meetings, seminars, and training programs

Community Engagement and Project Manager Intern

HandsOn San Diego
09.2019 - 02.2020
  • Oversaw production of promotional materials for events, social media, and website content.
  • Evaluated and contributed to creative team ideas and translated into actionable project plans.
  • Scheduled and facilitated community and corporate events.
  • Designed innovative creative strategies to raise brand awareness and engagement for organization.
  • Maintained partnerships with non-profit members, community members, and corporate partners.
  • Developed corporate partner event programs based on community needs.
  • Prepared and filed documents and collected data to track performance and efficiency.
  • Coordinated internal resources and third-party vendors for execution of projects.
  • Managed budgets, billing, waivers, and enforcing policies for all programs.
  • Managed volunteers, event budgets, and database management.

Education

Bachelor of Arts - Anthropology

California State University San Marcos
San Marcos, CA

Diversity And Inclusion

Starbucks Global Academy
Tempe, AZ

Associate of Arts - Anthropology

Palomar College
San Marcos, CA

High School Diploma -

Carlsbad High School
Carlsbad, CA

Skills

  • Microsoft, Adobe Illustrator, Adobe Photoshop, and Google applications
  • Customer Relationship Management (CRM)
  • Curriculum and lesson plan development
  • LMS interface design and app management
  • Visual storytelling
  • Social media management
  • Marketing communications
  • Web design and accessibility
  • Attention to detail
  • Print design
  • Strong communication and interpersonal skills
  • Relationship building
  • Strategic thinking

Timeline

Lead Visitor Experience Associate

Mingei International Museum
04.2023 - Current

Public Archaeology Coordinator

San Diego Archaeological Center
10.2022 - 04.2023

Community Outreach and Volunteer Coordinator

San Diego Archaeological Center
05.2022 - 10.2022

Collections Manager Interim

San Diego Archaeology Center
09.2021 - 05.2022

Community Engagement and Project Manager Intern

HandsOn San Diego
09.2019 - 02.2020

Shift Supervisor

STARBUCKS COFFEE COMPANY
10.2016 - 01.2022

Bachelor of Arts - Anthropology

California State University San Marcos

Diversity And Inclusion

Starbucks Global Academy

Associate of Arts - Anthropology

Palomar College

High School Diploma -

Carlsbad High School

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Vanessa Chappins-Nuno