Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Vanessa Chicas

Elizabeth,NJ

Summary

Certified EMT dispatcher offers demonstrated communication and multitasking abilities. Knowledgeable about documentation and dispatching systems. Works great under pressure and remains calm during emergencies.

Overview

4
4
years of professional experience
1
1
Certification

Work History

EMS Dispatcher

RWJBH
SOMERSET, NJ
01.2022 - 03.2022
  • Received emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as nurse and monitor SCTU, and BLS while tracking data in real-time environments.
  • Relayed latest information to EMS via electronic means, and telephone calls.
  • Answered calls from automatic routing system and took basic information from callers.
  • Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
  • Read system maps and caller information, and documented details in system.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor and nurses that are on staff.
  • Developed team communications and information for meetings.

EMS Supervisor

Trinitas Medical Center
Elizabeth, NJ
05.2018 - 01.2022
  • Recognized medical emergencies and made reasonable and acceptable differential diagnoses.
  • Monitored medical and emotional needs of victims of acute illness or injury with goal of reducing mortality and morbidity.
  • Provided and directed Advanced Life Support to ill and injured people utilizing basic and advanced abilities and techniques.
  • Scheduled and outsourced pick-up time for BLS, non-emergent, and SCTU cases.
  • Notified Cath Lab team on call for code STEMI.

Education

High School Diploma -

Morristown High School
Morristown, NJ
06.2009

Skills

  • Basic life support understanding
  • Computer-aided dispatching
  • Efficient in Microsoft and Excel
  • Information intake
  • Map reading skills
  • Bilingual

Languages

Spanish
Native or Bilingual

Certification

  • EMT - Certified Emergency Medical Technician
  • BLS/CPR Certified
  • EMD - Emergency Medical Dispatch
  • NECI Basic Telecommunicator (BTC)

Timeline

EMS Dispatcher

RWJBH
01.2022 - 03.2022

EMS Supervisor

Trinitas Medical Center
05.2018 - 01.2022

High School Diploma -

Morristown High School

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Vanessa Chicas