Summary
Overview
Work History
Education
Skills
Certification
Familiar With
Volunteer Experience
Timeline
Generic

Vanessa Chism

Summary

Experienced and dynamic leader with a proven track record in program development, managing functional operations, and overseeing projects. Possessing an advanced understanding of organizational strategies, financial management, procurement, and contracting. Known for performing effectively under pressure and in stressful situations, as well as excellent case management skills. Strong verbal and written communication skills, with a talent for building strategic partner relations. Skilled in program development, problem-solving, decision-making, and event planning. Additionally, a knowledgeable director with expertise in child development, offering valuable insights into early childhood education. Successfully designed and implemented programs that fostered emotional and cognitive growth in children. Consistently demonstrated effective communication and problem-solving skills in diverse educational settings.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Program Manager

Dog Tag Inc.
07.2024 - Current
  • Developed programming, managed and supervised administrative and daily program schedule and operations.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives and identifying opportunities for new partners.
  • Developed strategic plans, setting clear objectives and achievable milestones for fellows.
  • Managed fellowship program logistics, including recruitment, onboarding, and performance evaluations.
  • Facilitated and developed wellness programming.
  • Streamlined event planning processes for improved efficiency and timely execution of tasks; planning multiple large scale events.

Case Management Coordinator

The Independence Fund- Veteran Justice Initiative
11.2023 - 08.2024
  • Addressed the unique mental health needs facing the military, veteran and first responder communities by intervening on behalf of eligible veterans at the outset of their contact with the criminal justice system.
  • Communicated and collaborated with multiple veteran service organizations and legislative officials to ensure veteran policy reform and implementation.
  • Served as case manager, assuming responsibility for complex, high-volume assignments and guiding endeavors from intake processes to successful completion.

Director of Programs

Operation Second Chance
12.2021 - 05.2023
  • Developed, managed and implemented multiple programs including oversight of over 200 events annually for wounded, injured & ill service members, veterans & families within the nonprofit organization.
  • Developed strategic plans for organizational growth, resulting in increased program reach and impact.
  • Managed $250,000+ budget while ensuring fiscal responsibility.
  • Hired, supervised & evaluated employees performance.
  • Identified donors and successfully established relationships for ongoing donations for the organization.
  • Represented the organization at conferences and meetings as required.

Military Family Liaison Program Manager

Operation Second Chance
01.2020 - 05.2023
  • Evaluated work of up to 10 Military Family Liaisons with support groups including over 200 veterans, caregivers & children in various locations within the United States.
  • Created and implemented developmentally appropriate programming for children of veterans, caregivers and veterans.
  • Developed effective orientation program for new military family liaisons.
  • Created a collaborative work environment that fostered team building among staff.


Military Family Liaison

Operation Second Chance
01.2017 - 01.2021
  • Created and implemented supportive, educational, enriching peer to peer support groups for over 50 veterans, caregivers and children within the Tallahassee, Fl. community.
  • Utilized strong interpersonal skills to build program for veterans and families.
  • Provided case management services assessing needs of veterans and their families.
  • Assisted veterans and caregivers with establishing care and support from local veteran affairs medical facilities.
  • Recognized crisis situations, assessing potential danger to veterans and other individuals.


Administrative Office Manager

Knights Of Columbus- Joseph Spinelli III
11.2014 - 12.2015
  • Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing staff calendars.
  • Addressed and resolved client or customer inquiries to foster superior standards of service.
  • Assisted with development of marketing and promotional materials.
  • Utilized excellent organizational skills to prioritize tasks effectively.

Substitute Preschool Teacher

Trinity United Methodist Preschool
11.2017 - 12.2019
  • Assisted lead teacher in the implementation of age-appropriate lesson plans that addressed diverse learning styles and abilities.
  • Supported the emotional well-being of each child through empathetic listening, guidance, and conflict resolution skills.
  • Provided one-on-one support for struggling learners, resulting in improved academic performance and increased confidence.
  • Managed classroom behavior effectively, fostering a positive learning environment for all students.

Military Family Child Care Independent Provider

US Military Child & Youth Services
01.2007 - 07.2008
  • Demonstrated knowledge of early childhood education standard and implemented in personal private care facility.
  • Created developmentally appropriate lesson plans.
  • Collaborated with faculty members to evaluate and improve curriculum.
  • Observed children and documented to assess social, emotional, physical and intellectual development.



Director of Religious Education

Department of Defense Contractor
08.2006 - 08.2007
  • Developed and implemented developmentally appropriate religious education curriculum for pre-K through high school military children.
  • Identified areas of improvement in educational materials or processes and developed solutions accordingly.
  • Scheduled special events, such as camps, conferences, meetings, seminars, and retreats.

Education

Bachelor of Science - Psychology

University of Maryland Global Campus
Hyattsville, MD
07-2025

Associate of Arts - Psychology

Tallahassee State College
Tallahassee, FL
04.2012

Skills

  • Program Development & Management
  • Veteran Community Engagement & Relationship Building
  • Policy Knowledge
  • Veteran, Caregiver & Family Advocacy
  • Event Planning
  • Partnership Development
  • Team and Crisis Management
  • Strategic Thinker
  • Organizational Development

Certification

  • Florida Early Childhood Training Certificate
  • Department of Defense Family Child Care Provider Certification

Familiar With

  • Microsoft OS and iOS
  • Microsoft Office 365 Suite
  • Google Suite
  • Adobe
  • Canva
  • Jotform
  • Salesforce
  • Apricot 360
  • Vertical Response



Volunteer Experience

Elizabeth Dole Fellow- Maryland

February 2024 - Present

  • Advocated for military caregivers of all eras on national and local platforms.
  • Developed relationships with congressional and government offices.
  • Trained by the Elizabeth Dole Foundation to share my story directly with national leaders in the White House, Congress, U.S. Department of Veterans Affairs, and other government agencies, as well as decision makers in business, entertainment, faith, and nonprofit communities to influence positive change.
  • Created media graphics for key advocacy request for public distribution.
  • Attended relevant community events supporting the Elizabeth Dole Foundation objectives, establishing pivotal relationships.
  • Connected veterans and caregivers with needed resources from national and local organizations.


Caregiver to Post-9/11 Veteran, Advocate

January 2009 - Present

  • Worked with DOD and VHA administrators (local) and providers to achieve the greatest medical outcomes for care recipient.
  • Assisted veterans during DOD Medical Board Evaluation Processes.
  • Worked with VHA administrators to help identify and assist veterans, caregivers & children in need of local community support groups.
  • Researched and learned DOD, VHA and VBA regulations, policies and procedures to enhance communication efforts to achieve desired results for care recipient.
  • Coordinated care of veteran across multiple VISNs, VAMCs and Community Care Network.
  • Provided guidance to veterans and caregivers through advocacy and articulating the complexities of the VHA and VBA systems in an easy to understand way.


Vice President, Parent Teacher Association 

August 2021 - July 2022 

  • Managed and organized school events, fundraising campaigns, and volunteer recruitment.
  • Collaborated with teachers, staff, and other parents to improve school programs and resources.
  • Led meetings, facilitated discussions, and ensured effective communication among PTA members.
  • Developed and implemented weekly incentive behavioral program for students.


Timeline

Program Manager

Dog Tag Inc.
07.2024 - Current

Case Management Coordinator

The Independence Fund- Veteran Justice Initiative
11.2023 - 08.2024

Director of Programs

Operation Second Chance
12.2021 - 05.2023

Military Family Liaison Program Manager

Operation Second Chance
01.2020 - 05.2023

Substitute Preschool Teacher

Trinity United Methodist Preschool
11.2017 - 12.2019

Military Family Liaison

Operation Second Chance
01.2017 - 01.2021

Administrative Office Manager

Knights Of Columbus- Joseph Spinelli III
11.2014 - 12.2015

Military Family Child Care Independent Provider

US Military Child & Youth Services
01.2007 - 07.2008

Director of Religious Education

Department of Defense Contractor
08.2006 - 08.2007

Bachelor of Science - Psychology

University of Maryland Global Campus

Associate of Arts - Psychology

Tallahassee State College
Vanessa Chism