Vanessa Chong
San Diego,CA
Summary
Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Versatile team member offering oveR 20 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Versatile team member offering over 20 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Versatile team member offering over 20 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active. Detail-oriented Retail Merchandiser talented in monitoring inventory levels and predicting product demand. Monitors supply levels and product marketing for optimal sales. Skillful in creatively conceptualizing and building artistic framework around any given assignment. Pays close attention to detail and creates displays which engage and intrigue.
Overview
30
30
years of professional experience
Work History
MERCHANDISER
C.R.Mc Mullen Co,Inc
02.2023 - Current
- Arranged consistent shelves, bins, and racks at 4 locations by following established planograms.
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
- Established positive rapport with customers, fostering loyalty and repeat business through attentive service and knowledgeable product recommendations.
- Developed themes, props and lighting for merchandise displays.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Used props and lighting to enhance appearance and visibility of displays.
- Resolved problems, improved operations and provided exceptional service.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proven ability to develop and implement creative solutions to complex problems.
- Proved successful working within tight deadlines and a fast-paced environment.
MERCHANDISER
RYANS CANDY INC.
10.2022 - Current
- Developed and deployed store-level product training materials to mentor staff on new products and sales techniques.
- Analyzed customer feedback and shopper trends to inform display designs.
- Established strong vendor relationships to maintain and support business.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to a elevated shopping experience
- Negotiated advantageous vendor relationships for additional marketing support or exclusive product offerings in store.
- Coordinated special events or promotions within store environment, creating excitement around featured products or limited-time offers.
- Collaborated with store managers to determine best placement for merchandise displays.
- Developed themes, props and lighting for merchandise displays.
- Scheduled regular maintenance and repair of displays for longevity.
- Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
- Arranged consistent shelves, bins, and racks at 8 locations by following established planograms.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Sales Representative
TAAT INC.
04.2022 - 10.2022
- Developed and implemented sales strategies to increase profits.
- Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients facetoface.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Recommended complementary purchases to customers, increasing revenue.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Sales Representative
Buffalo Market Inc
03.2022 - 09.2022
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Used in-store system to locate inventory and place special orders for customers.
- Developed and implemented sales strategies to increase profits.
- Increased sales revenue by identifying and targeting high-potential accounts.
Grocery Reset Merchandiser
RMSI
02.2018 - 01.2020
- Maintained a safe and efficient work environment by adhering to all safety guidelines and reporting any potential hazards or concerns to store management.
- Reduced out-of-stock instances by conducting thorough inventory checks and promptly restocking shelves.
- Used props and lighting to enhance appearance and visibility of displays.
- Computed material costs to align with operating budget, practicing economical measures.
- Ensured accurate pricing and labeling of items to maintain compliance with store policies and regulations.
- Completed timely resets according to established schedules, minimizing disruption to regular store operations.
- Created visual displays to highlight new and featured products.
Vendor
SNACK R US
01.1997 - 03.2004
- Led efforts to diversify the company''s vendor base, reducing reliance on single-source suppliers and increasing supply chain resilience.
- Developed, maintained and utilized diverse client base.
- Visited customers to stock retail shelves and document inventory levels.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Identified cost-saving opportunities by analyzing historical purchasing data and recommending adjustments to sourcing strategies.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Communicated with store employees to maintain conditions and appearance of retail area.
VENDOR
LA VILLA
01.1994 - 01.1997
- Implemented an efficient vendor management system that streamlined operations and reduced administrative workload.
- Negotiated favorable contracts with suppliers, resulting in cost savings for the company without sacrificing quality.
- Answered questions and assisted customers with item selection and location.
- Resolved disputes between company personnel and vendors diplomatically, preserving positive working relationships while upholding company interests.
Education
High School Diploma -
COBACH
MEXICO07.1992
Skills
- Product expertise
- Autodesk AutoCAD
- Design Visualization
- Idea Brainstorming
- Visual Merchandising
- Seasonal Decor
- Problem-Solving
- Remote Video Conferencing
- Display building
- Customer Relationship Management (CRM)
- Work Documentation
- Mannequin and Prop Maintenance
- Friendly and outgoing
- Reliable and punctual
- Markdown procedures
- Pricing and shelf labeling
- Clear Communication
- Overstock management
- Critical Thinking
- New Store Setups
- Customer Service
- Project Coordination
- Product inventory counts
- Laptop and Mobile Device Use
- Product Knowledge
- Stock Rotation
- Fluent in spanish
- Organizational Skills
- Calm Under Pressure
Languages
Spanish
Native or Bilingual
Timeline
MERCHANDISER
C.R.Mc Mullen Co,Inc
02.2023 - Current
MERCHANDISER
RYANS CANDY INC.
10.2022 - Current
Sales Representative
TAAT INC.
04.2022 - 10.2022
Sales Representative
Buffalo Market Inc
03.2022 - 09.2022
Grocery Reset Merchandiser
RMSI
02.2018 - 01.2020
Vendor
SNACK R US
01.1997 - 03.2004
VENDOR
LA VILLA
01.1994 - 01.1997
High School Diploma -
COBACH
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