Vanessa Claro
Azusa,CA
Summary
Experienced with inventory management, ensuring parts availability and accuracy. Utilizes in-depth product knowledge to assist customers and support sales efforts. Track record of effective problem-solving and maintaining high customer satisfaction.
Knowledgeable Retail Specialist proficient in searching both physical and computerized catalogs, order systems and parts databases. Works efficiently and accurately to meet productivity, sales and customer service objectives.
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Retail Parts Specialist
Oreilly's Auto Parts
01.2021 - 04.2025
- Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
- Increased customer satisfaction by providing exceptional service and accurate product information.
- Utilized strong communication skills to effectively address customer concerns, resulting in a positive shopping experience for all clients.
- Assisted in training new employees on company policies, procedures, and best practices for optimal customer service.
- Contributed to the achievement of sales goals through proactive engagement with customers and consistent follow-up on leads.
- Developed comprehensive knowledge of various automotive systems which led to more efficient and accurate product recommendations.
- Stocked and managed stock of parts.
- Organized parts storage and stocked inventory according to established guidelines.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Maintained clean and neat parts counter and sales floor.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
Education
High School Diploma -
John Glenn High School
Norwalk, CA05-2007
Skills
- Stock control
- Ordering parts
- Customer service
- Problem-solving skills
- Improving customer satisfaction
- Training and coaching
- Inventory auditing
- Cycle counting
- Returns management
- Parts department organization
- Friendly and helpful
- Honest and dependable
- Reliable and responsible
- Customer assistance
- Multitasking
- Cash handling
- Teamwork
- Active listening
- Decision-making
- Goal driven
Languages
Spanish
Professional Working
Timeline
Retail Parts Specialist
Oreilly's Auto Parts
01.2021 - 04.2025
High School Diploma -
John Glenn High School
Similar Profiles
Juan Lopez FallaJuan Lopez Falla
Sales Associate at Oreilly's Auto PartsSales Associate at Oreilly's Auto Parts
Tomas Barrientos IVTomas Barrientos IV
Customer Service Representative at Oreilly's Auto PartsCustomer Service Representative at Oreilly's Auto Parts
Eleazar VazquezEleazar Vazquez
Shift Manager at Oreilly's Auto PartsShift Manager at Oreilly's Auto Parts
Sebastian SilvaSebastian Silva
Associate at Irwindale BreweryAssociate at Irwindale Brewery
Mason SosaMason Sosa
Locker Room Attendant at Glendora Country ClubLocker Room Attendant at Glendora Country Club