Vanessa Collazos
Orange Park
Summary
Analytical and results-driven professional with a background in finance, known for high productivity and efficient task completion. Skilled in financial analysis, risk assessment, and regulatory compliance. Excel at critical thinking, problem-solving, and communication, leveraging these soft skills to navigate complex challenges and deliver results.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
KYC Analyst
Accenture - TD Bank
Jacksonville
09.2025 - Current
- Conducted customer due diligence to assess risk and compliance.
- Reviewed and analyzed customer information for KYC documentation accuracy.
- Collaborated with team members to ensure timely processing of KYC requests.
- Supported training initiatives for new hires on KYC procedures and standards.
- Coordinated with internal departments to resolve discrepancies in customer data.
- Participated in regular training sessions to stay up-to-date on industry trends.
401K Specialist
T Rowe Price - FIS
Jacksonville
03.2025 - 05.2025
- Maintained detailed records of client interactions and service requests.
- Educated clients on available investment options within their 401K plans.
- Responded promptly to participant inquiries via phone or email regarding any issues related to their retirement savings accounts.
Account Management Ops
Bank of America
Jacksonville
11.2022 - 12.2024
- Contributed innovative ideas and solutions to enhance team performance and outcomes
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
Trainer
Amazon
Jacksonville
10.2021 - 06.2022
- Delivered engaging training sessions for new hires on operational procedures.
- Developed training materials using Amazon's guidelines and resources.
Education
Bachelor of Science - Information Technology
Santa Fe College
Gainesville, FL 01.2024 - 05.2026
Port Saint Lucie High School
Port Saint Lucie, FLSkills
- Data analysis
- Customer diligence
- Risk assessment
- Compliance standards
- Team collaboration
- Critical thinking
- Adaptability
Languages
Spanish
Native/ Bilingual
Portuguese
Limited
Certification
- CAMS in-progress
Timeline
KYC Analyst
Accenture - TD Bank
09.2025 - Current
401K Specialist
T Rowe Price - FIS
03.2025 - 05.2025
Bachelor of Science - Information Technology
Santa Fe College
01.2024 - 05.2026
Account Management Ops
Bank of America
11.2022 - 12.2024
Trainer
Amazon
10.2021 - 06.2022
Port Saint Lucie High School