Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanessa Contreras

Miami

Summary

Enthusiastic and client-focused administrative professional, with a strong background in sales, client relations, and front desk management. Eager to bring exceptional organizational skills, attention to detail, and a welcoming presence to a real estate brokerage team. I am passionate about learning more of the real estate industry and contributing value through my knowledge and client service abilities. Highly motivated to contribute to the team's success through strong communication, a positive attitude, and a commitment to delivering outstanding client experiences.

Overview

5
5
years of professional experience

Work History

Pilates Instructor Executive Assistant

Renee Ricca
02.2025 - Current
  • Provided a warm and supportive environment for clients, assisting them throughout their Pilates fitness journey and delivering exceptional client care.
  • Managed executive scheduling and organized logistics for workshops and events of the owner.
  • Managed front desk operations, including answering phone calls, making client outreach calls, scheduling appointments, and processing payments.
  • Contributed to studio's revenue growth by promoting private lessons and package deals.
  • Provided modifications for clients with injuries or limitations, ensuring a safe and effective workout experience.
  • Maintained a clean and organized studio space, ensuring a safe environment for all clientele.

Cashier

Plum Market
01.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Recognized as Employee of the Month for outstanding performance, teamwork, and guest satisfaction.
  • Promoted the store’s mobile app and successfully enrolled countless guests, helping them access exclusive in-store rewards and deals.
  • Developed rapport with guests to foster long-term loyalty and support on-going business growth.
  • Proactively assisted the Floral Department during periods of low staffing, demonstrating adaptability and cross-functional support.
  • Maintained strong, collaborative relationships with management and team members to ensure smooth daily operations and a positive work environment.
  • Handled cash, credit, and mobile payment transactions with accuracy and efficiency.

Sales Associate

Anthropologie
06.2020 - 10.2023
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Organized racks and shelves to maintain store visual appeal, engaged with guests, and promoted outfits tailored to their events and unique fashion style.
  • Drove significant revenue through expert sales techniques, consistently exceeding targets in both apparel and luxury accessories.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Assisted with maintaining store cleanliness and presentation, ensuring a polished and welcoming environment consistent with luxury brand standards.

Education

Associate of Arts - Vocal Performance

Florida International University
Miami, FL
05-2027

Real Estate Sales Associate License - Real Estate

DBPR
Tallahassee, FL
01-2024

High School Diploma -

Mast@FIU BBC
Miami, FL
01-2020

Skills

  • English (Fluent)
  • Spanish (Intermediate)
  • MS Office Applications
  • Google Search Engines & Applications

Timeline

Pilates Instructor Executive Assistant

Renee Ricca
02.2025 - Current

Cashier

Plum Market
01.2024 - Current

Sales Associate

Anthropologie
06.2020 - 10.2023

Associate of Arts - Vocal Performance

Florida International University

Real Estate Sales Associate License - Real Estate

DBPR

High School Diploma -

Mast@FIU BBC

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