Vanessa Cook
Norman,OK
Summary
Detail-oriented professional specializing in EHR management and clinic coordination. Proven track record in maintaining patient confidentiality and ensuring HIPAA compliance. Expertise in optimizing workflows to enhance service efficiency and improve patient care outcomes.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Senior Medical Assistant
Goddard Health Center-University of Oklahoma
Norman, OK
07.2014 - Current
- Facilitated patient examinations, ensuring comfort and assisting healthcare providers with procedures.
- Accurately documented patient histories and vital signs in electronic health records.
- Trained medical assistants on clinic protocols and best practices, enhancing patient care delivery.
- Assisted with supervision and scheduling of Medical Assistants.
- Communicated efficiently with healthcare professionals regarding patient care plans.
- Liaised between patients and physicians to facilitate communication of test results and treatment plans.
- Ensured compliance with HIPAA regulations by maintaining confidentiality of patient information.
- Coordinated and managed ordering and scheduling of implantable birth control devices.
- Maintained medical supplies inventory, ensuring availability for procedures.
- Handled administrative tasks, including filing paperwork and completing insurance forms.
- Developed new clinic policies to streamline referral and LARC processing, improving overall service efficiency.
Clinical Supervisor-Medical Assistant
Classen Urgent Care Clinic
Norman, Oklahoma
05.2012 - 07.2014
- Supervised clinical staff to ensure effective delivery of patient care.
- Coordinated clinic operations to enhance workflow efficiency and patient management outcomes.
- Implemented quality assurance measures that improved clinical service standards and patient satisfaction.
- Trained new employees on clinic protocols and best practices for patient interaction.
- Conducted performance evaluations for clinical staff to support their professional development and improve team capabilities.
- Collaborated with healthcare providers to streamline treatment plans and referrals.
- Managed inventory of medical supplies to ensure clinic readiness and compliance.
- Participated in team meetings to share best practices for client care.
Education
Associates in Medical Assisting/Limited Scope Xray -
Heritage College
Oklahoma City, OK07-2012
High School Diploma -
Choctaw High School
Choctaw, OK05-2003
Skills
- EHR management
- Clinical documentation
- Medical terminology
- Patient assessment
- Patient management
- Patient care coordination
- Clinic coordination
- Compliance regulations
- HIPAA regulations
- Inventory control
- Sterilization techniques
- Team leadership
- Effective communication
- Problem resolution
- Attention to detail
- Critical thinking
Certification
- Registered Medical Assistant-American Medical Technologist
- BLS Provider-American Heart Association
Timeline
Senior Medical Assistant
Goddard Health Center-University of Oklahoma
07.2014 - Current
Clinical Supervisor-Medical Assistant
Classen Urgent Care Clinic
05.2012 - 07.2014
Associates in Medical Assisting/Limited Scope Xray -
Heritage College
High School Diploma -
Choctaw High School