Summary
Overview
Work History
Education
Skills
Timeline
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VANESSA CORDERO

San Jose,US

Summary

High-performing Cashier Supervisor focused on helping front-line staff handle high work volumes with skill and positivity. Excellent trainer and team leader with proven expertise in keeping associates motivated and productive. Demonstrated accurate money handling and recordkeeping abilities.

Overview

4
4
years of professional experience

Work History

Cashier/Coordinator/Superisor

Home Goods
06.2022 - 05.2023
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
  • Verified accuracy of daily cashier batches by checking receipts, checks and cash.
  • Observed associate flow and identified areas for mentoring and retraining, as well as highlighted associates exceeding expectations.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.

Team Trainer

Whole Foods Market
06.2019 - 04.2022
  • Provided on-the-job training to new employees
  • Responded to guest concerns and resolved all issues to the satisfaction of the guests
  • Provided excellent service by creating a warm and welcoming environment
  • Knowledge of supplements and skincare
  • Train employees on knowledge of supplements and body care
  • Trained employees in customer service, food safety, and performance requirements.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Taught new team members correct procedures for all areas of operations.
  • Built and maintained professional relationships with vendors and suppliers.
  • Maintained current knowledge of all team position requirements.

Education

Work History

Silver Creek High
San Jose, CA
06.2014

Skills

  • Politely address customers complaints
  • Customer satisfaction
  • Professional, friendly, and patient attitude
  • Communication skills
  • Team oriented
  • Knowledge of products and services
  • Cash Counting
  • Advising and Coaching
  • Payment Processing

Timeline

Cashier/Coordinator/Superisor

Home Goods
06.2022 - 05.2023

Team Trainer

Whole Foods Market
06.2019 - 04.2022

Work History

Silver Creek High

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VANESSA CORDERO