Vanessa Crumble
Apple Valley,CA
Summary
Dedicated professional with an exceptional work ethic and a history of performing with integrity and efficiency. Seeking to promote company growth and values by applying knowledge and skills acquired over 10 years of experience in administrative roles.
Overview
11
11
years of professional experience
Work History
Profit Assurance Analyst
MNX Global Logistics
07.2022 - Current
- Audit high-volume billing transactions resulting in the accurate and timely completion of over 3500 invoices monthly.
- Identify billing discrepancies and initiate disputes when necessary to improve and maintain billing accuracy.
- Exercise strong analytical and problem-solving skills to identify rate increases and variables in the vendor base that impacts the gross profit margin at the order level.
- Update pricing on orders in the system involving special items, modifications, and agreements for proper calculation of customer invoice.
- Enhance customer satisfaction by promptly addressing inquiries and reported issues, collaborating with various departments to ensure timely solutions.
- Display proficiency in researching and reviewing an array of contracts and tariffs.
- Demonstrate adaptability to changing priorities while effectively managing workload and maintaining high-quality outcomes.
Logistics Specialist
United States Navy Reserve
10.2012 - 09.2020
- Procured, received, stored, and issued materials required for operational readiness
- Organized and retained logistics documents, including delivery receipts, packing lists, and load tags
- Performed uniform and equipment issue to 200+ sailors and responded to all supply inquiries from senior leadership and unit members in a timely manner
- Conducted inventory checks and resolved discrepancies
- Coordinated sleeping accommodations for 25 reservists on drill weekends
- Managed and stored Sensitive documents, sorted and distributed official, personal, and accountable mail.
Human Resources Coordinator (Contract)
PharmMD (Adhere Health)
04.2018 - 01.2019
- Sorted and screened job applications and educated applicants of expected job tasks, compensation, and benefits to set clear expectations
- Assisted in the recruitment and on-boarding of 300+ part-time and PRN registered nurses, pharmacist, and pharmacy technicians
- Routinely verified professional licenses of nurses and pharmacist and provided reminders of expiring licenses
- Updated and maintained employee records according to policy and federal and state law and regulations
- Explained HR policies and procedures to hiring managers and staff to ensure compliance and maintain organizational standards
- Retained knowledge of I-9 procedures, E-Verify, EEOC and ensured compliance according to federal and state law and regulations
- Resolved HR related inquiries and concerns requiring clarification, submission, or corrections.
Donor Services Representative
Union Rescue Mission
09.2015 - 06.2017
- Received and processed incoming financial donations
- Provided extensive customer service by responding to donor inquiries, correspondence, and requests in a timely manner
- Scanned, encoded, sorted, and batched personal and bank checks as required
- Verified donations, reconciled and prepared daily bank deposits
- Produced daily reports of donations received
- Ensured that all donor information gathered was accurately entered and electronic records updated as needed
- Produced and sent gift acknowledgment letters, tribute cards, and other correspondence
- Participated in special projects and fundraising activities and events.
Business Office Associate (Part Time)
CarMax
06.2013 - 09.2015
- Provided extensive customer service to internal and external customers
- Delivered and explained sales and appraisal paperwork to customers and assist with questions about vehicle title and tag information
- Developed and maintained current knowledge of DMV policies and procedures
- Performed accounts payable functions
- Tendered cash transactions, prepared bank deposits, closed cash drawers, and reconciled safe
- Completed coach training and provided mentorship and training to newly hired business office associates
- Answered and routed multi-line phone calls, email and mail correspondence, data entry, filing, faxing, copying and special projects.
Education
Bachelor of Science - Public Health
California Baptist University
Riverside, CA08.2019
Certified Logistics Specialist - Logistics and Materials Management
Naval Technical Training Center
Meridian, MS05.2013
Skills
- Strong attention to detail
- Strong written and oral communication
- Motivated self-starter
- Intermediate skills in Outlook, Excel, Word, PeopleSoft, ADP, Salesforce
- Problem-solving abilities
- Ability to multitask and increase efficiency and productivity
- Ability to work with heavy workloads and critical deadlines
Timeline
Profit Assurance Analyst
MNX Global Logistics
07.2022 - Current
Human Resources Coordinator (Contract)
PharmMD (Adhere Health)
04.2018 - 01.2019
Donor Services Representative
Union Rescue Mission
09.2015 - 06.2017
Business Office Associate (Part Time)
CarMax
06.2013 - 09.2015
Logistics Specialist
United States Navy Reserve
10.2012 - 09.2020
Bachelor of Science - Public Health
California Baptist University
Certified Logistics Specialist - Logistics and Materials Management
Naval Technical Training Center
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