VANESSA CRUZ MORENO

· Organizing and coordinating committee and department meetings, including scheduling, agenda preparation, and meeting minutes documentation. Supporting the President of Facey Medical Group (Dr. Roscoe Marter) by managing their calendar, scheduling appointments, and assisting with administrative tasks as needed. Serving as a liaison between medical staff members, administrative personnel, and external stakeholders to ensure effective communication and collaboration.

· Overseeing the front desk operations, including managing receptionist duties.

· Providing administrative support for special projects, initiatives, and events as assigned.

Conducted case investigation, contact tracing, and partner services with Herald Christian Health Center. Provided in-person clinical assistance to medical staff. Assisted the Rapid Test Site program coordinator.

Managed COVID-19 vaccine appointment sites, scheduled appointments, and connected patients to community resources. Provided translation services for patients. Handled complicated calls and recorded key data and information.

Moved from clinic site to support COVID response in schools worked directly with students, educate them on COVID and keep schools up to date with safety protocols. Performed contact tracing within school after a positive case.

Supervised 80+ elementary school students in after school activities and communicated with parents to better serve the youth. Provided homework assistance and support for grade 2-5
Arranged travel and accompanied youth to weekend events at varying locations in the community
Maintained clerical records for students including enrollment and attendance, emergency contacts, and allergy information.

Maintained high standards of customer service during fast paced operations. Mastered point of service (POS) computer system for order taking. Followed procedures for safe food preparation, assembly, and presentation.

Prepared patients for treatments, collected patient history and reason for visit. Recorded patient vitals prior to treatment. Worked with Microsoft Office to prepare medical reports, track patient data, and manage appointment system. Supported receptionist staff by answering phone calls, scheduling appointments, and answering patient questions.

Completed an Electrocardiogram (EKG)