Vanessa Danilowicz
Allen Park,United States
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Paraprofessional
Lincoln Park Public Schools
Lincoln Park, MI
09.2024 - Current
- Assisted teachers in preparing classroom materials and resources.
- Supported students with special needs in daily learning tasks.
- Maintained a safe and orderly classroom environment for all students.
- Applied positive reinforcement to redirect negative behaviors.
- Supervised small groups of students during instruction time.
- Observed students to help teachers identify potential learning blocks and opportunities for support.
Benefit Counselor
MI-UCP
Southfield, MI
07.2017 - 01.2024
- Assisted clients in understanding federal and state benefits.
- Provided counseling services to assist individuals with their enrollment in public benefits programs such as Medicaid, Medicare, SNAP, and TANF.
- Attended trainings on new policies or procedures related to public benefits programs; kept abreast of changes in relevant legislation.
- Advised clients on how employment impacts their eligibility for various government-funded programs.
- Analyzed financial information to determine eligibility for certain benefits programs and assisted clients in understanding the impact of earning income on their benefits status.
- Communicated effectively via email, phone and face-to-face with plan participants to resolve issues pertaining to health and welfare benefits.
Independent Living Specialist
The Disability Network
Detroit, MI
02.2016 - 07.2017
- Developed individualized support plans for clients with diverse disabilities.
- Maintained accurate records of client information in accordance with agency policies and procedures.
- Conducted workshops on topics such as budgeting, job readiness, life skills development.
- Monitored client progress and adjusted support strategies as needed.
Education
Bachelor of Science - Criminal Justice
Wayne State University
Detroit, MI12-2000
Skills
- Benefit counseling
- Individualized support
- Consumer relations
- Problem solving
- Case management and community resources
- Classroom management
Certification
- Certification, Community Work Incentive Coordinator, Virginia Commonwealth University, 2001
Timeline
Paraprofessional
Lincoln Park Public Schools
09.2024 - Current
Benefit Counselor
MI-UCP
07.2017 - 01.2024
Independent Living Specialist
The Disability Network
02.2016 - 07.2017
Bachelor of Science - Criminal Justice
Wayne State University
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