Summary
Overview
Work History
Education
Skills
Timeline
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Vanessa Davis

Charlotte,NC

Summary

Three years of cashier and customer service experience. Knows how to handle and organize the register and the software that comes with it. Can diligently resolve customer conflicts.

Overview

3
3
years of professional experience

Work History

Front of House Cashier

Randy's Pizza
06.2022 - 08.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.

Assistant to General Manager

Big Jerry's Fencing
08.2021 - 01.2022
  • Collaborated with other departments to establish productive and timely completion of projects.
  • Interacted well with customers to build connections and nurture relationships.
  • Reported issues to higher management with great detail.
  • Implemented innovative programs to increase customer satisfaction

Guest Service Representative

Nothing Bundt Cakes
02.2021 - 08.2021
  • Resolved guest complaints and discrepancies in prompt and courteous manner.
  • Welcomed guests on arrival, displaying professional and friendly approach.
  • Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.

Front of House Cashier

Zaxby's Restaurant
10.2020 - 01.2021
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.

Education

Bachelor of Arts - Business Information Systems

University of North Carolina At Charlotte
Charlotte, NC
06.2026

Skills

  • Time Management Skills
  • Customer Complaint Resolution
  • Work Task Prioritization
  • Customer Experience
  • Opening and Closing Tasks

Timeline

Front of House Cashier

Randy's Pizza
06.2022 - 08.2023

Assistant to General Manager

Big Jerry's Fencing
08.2021 - 01.2022

Guest Service Representative

Nothing Bundt Cakes
02.2021 - 08.2021

Front of House Cashier

Zaxby's Restaurant
10.2020 - 01.2021

Bachelor of Arts - Business Information Systems

University of North Carolina At Charlotte

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Vanessa Davis