Summary
Overview
Work History
Education
Skills
Timeline
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Vanessa Davis

Burtonsville,MD

Summary

Accomplished IT Director with a distinguished career at the Department of Veterans Affairs, boasting a robust track record in steering complex projects and managing multimillion-dollar contracts. Proven expertise in risk management, strategic planning, federal program/project management, software development, and federal acquisitions. Adept in performance management, governance, and personnel management. Skilled in strategic program analysis, planning, and innovative problem-solving. Chief Executive Officer and Co-Founder of Josie’s Closet Inc., a nonprofit organization dedicated to community service.

Overview

34
34
years of professional experience

Work History

Chief Executive Officer

Josie’s Closet Inc.
02.2023 - Current
  • Co-Founded Josie’s Closet Inc. in 2023, providing visionary leadership for my nonprofit organization dedicated to community service, driving transformative change.
  • Initiated and executed strategic initiatives, resulting in impactful partnerships and collaborations with 14 elementary schools to address clothing insecurity among students and bolster self-esteem.
  • Established profound and far-reaching network to enhance effectiveness of philanthropic efforts, creating significant positive impacts on communities.
  • Demonstrated unwavering commitment to social responsibility and community development, catalyzing positive change and addressing critical issues such as clothing insecurity among school children while also promoting self-esteem and confidence.

Director IT Specialist

Department Of Veterans Affairs - United States Government
01.2008 - Current
  • Pioneered successful establishment of two offices from the ground up, demonstrating adaptability and resourcefulness in complex environments.
  • Orchestrated and executed projects with meticulous attention to budget planning, ensuring optimal financial utilization and project success.
  • Coordinated multifaceted project components, fostering collaboration among cross functional teams for streamlined project execution.
  • Oversaw contracts totaling $75 million, ensuring strict compliance, cost-effectiveness, and client satisfaction.

Director, Vista Transformation (Detail)

Department Of Veterans Affairs
Washington, DC
10.2021 - 04.2022
  • Supported the execution of technical integration within VA with goal of establishing and maintained VA enterprise SoS strategy through application of best practices, expertise, and guidance
  • Provided technical integration expertise and guidance across modernization initiatives with VA internal organizations to address integration gaps
  • Providing technical integration analysis and recommendations that support improved technical outcomes
  • Identified enterprise-level and priority initiative inter-program system requirements as it relates to integration
  • Identifying enterprise-level and priority initiative risk as it relates to integration and interoperability

Health Product Support Director

Department Of Veterans Affairs - United States Government
Silver Spring, MD
02.2004 - 01.2008
  • Responsible for over two-hundred application and clinical product support staff/contractors for Department of Veterans Affairs medical facilities and other VA/OI&T customers.
  • Oversaw daily operations support, communicated VistA/enterprise application plans and policy decisions, and tracked implementation status nationwide.
  • Directed customer support services, including problem resolution, trend evaluation, database management, hardware and software troubleshooting, customer service performance requirements, policy development, customer training, and information security adherence.

IT Specialist

Department Of Veterans Affairs
Washington, DC
06.1990 - 02.2004
  • Designed comprehensive IT policies to ensure compliance with industry regulations and best practices
  • Established strong relationships with vendors, negotiating favorable contracts while maintaining high-quality products and services
  • Provided exceptional customer service by promptly addressing problems reported by end-users
  • Evaluated emerging technologies for feasibility, cost-effectiveness, and potential value-add to VA's IT ecosystem
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks
  • Explained technical information in clear terms to non-technical individuals to promote better understanding
  • Rolled out software updates and applied server patches to thwart threats from penetrating networks
  • Explained technical information in clear terms to promote better understanding for non-technical users
  • Used ticketing systems to manage and process support actions and requests
  • Assisted customers in identifying issues and explained solutions to restore service and functionality
  • Configured and tested new software and hardware

Education

Bachelor of Arts -

University of The District of Columbia
Washington, DC
12.1988

Skills

  • Leadership
  • Communication
  • Fundraising
  • Strategic Planning
  • Financial Management
  • Grant writing and management
  • Operations and Technology
  • Program Management

Timeline

Chief Executive Officer

Josie’s Closet Inc.
02.2023 - Current

Director, Vista Transformation (Detail)

Department Of Veterans Affairs
10.2021 - 04.2022

Director IT Specialist

Department Of Veterans Affairs - United States Government
01.2008 - Current

Health Product Support Director

Department Of Veterans Affairs - United States Government
02.2004 - 01.2008

IT Specialist

Department Of Veterans Affairs
06.1990 - 02.2004

Bachelor of Arts -

University of The District of Columbia

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Vanessa Davis